DentalPost Blog

Articles for job seekers and employers in the Dental Industry

The Myth of “My Patients Have No Money”

January 17, 2017 by

Here is an important thing to understand about your patients who say they “just don’t have the money” for the dental work they need… Most of your patients really do have enough money to cover their dental health needs. They just choose to spend it on other things. We have to recognize that our patients […]

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That’s a Wrap! 2016 Year-End Review

January 10, 2017 by

Happy New Year, dental family! I hope you had an incredible holiday season spent with family and friends and filled with gratitude and love. It truly is the most wonderful time of the year!  At DentalPost, we had a fantastic year! Thank you for your continued support. I credit all of our success to you, […]

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How to Manage Conflict Effectively

January 3, 2017 by

“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.” –William James Conflict can arise for many reasons: different points of view, our communication approaches differ (e.g., some people are very direct, others want to first consider others’ feelings and perspectives, […]

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Ready or Not, Here Comes 2017!

December 26, 2016 by

It’s almost time! January will be here in the proverbial “blink of an eye!” Ready? In preparation for your success, please consider the following: 1. Have you established your work calendar for the coming new year? Doing so not only enables you to calculate a daily production goal but empowers your hygiene staff to pre-appoint your continuing […]

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DentalPost Blog Team Management

Country Music Awards, Punta Cana and the Not So Ugly Truth

December 20, 2016 by

A few weeks ago, I received a wonderful invitation to attend the Country Music Awards in Nashville. Unfortunately, it was the same day I was supposed to fly to Punta Cana for my annual girl’s trip. I had a decision to make. As I was trying to decide what to do, I remembered it was […]

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Can You Move a Patient’s Appointment?

December 13, 2016 by

Yes! With the right training, communication, and follow-through, there is absolutely no reason that patients cannot be moved to help make the schedule the best it can be.  In fact, when done correctly, I actually encourage it.  Before you start moving patients to maximize your schedule, there are a few things that you need to […]

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What Does Dental Hygiene Mean To You?

December 5, 2016 by

To most patients, dental hygiene means flossing more or using a fluoride rinse at home, but to hygienists, it means a dedication to the needs of each patient. We asked our Facebook community what hygiene means to them and we received a multitude of heartfelt responses: “It means educating my patients, not only on oral […]

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Collections- It’s Not Just About the Money…It’s About the Plan

November 28, 2016 by

One of the many challenges a dental practice faces today is in collections.  It should be simple…dental treatment is completed, the fee is charged, and payment is collected.  However, what usually happens is, dental treatment is completed, the fee is charged and NO payment is collected.  Why is that?  Where is on earth is this […]

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Have an Attitude of Gratitude

November 22, 2016 by

The year is quickly coming to a close- and what a wonderful one it has been! This year, we’ve been busy adding new people to our DentalPost family, so we thought you would like to meet everyone! With the holidays on our minds, we asked all of our team members what they are most thankful for […]

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Importance of Next Appointment Notes

November 15, 2016 by

Every patient should be leaving the office with their next appointment scheduled. However, there is one more important step that should happen besides booking the appointment, and that is putting in good appointment notes. When booking a patient’s appointment, it is important that staff add notes into the appointment screen detailing what the appointment is […]

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