Dental Front Office Job in Mesquite, Texas

(Job ID: 502734)

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Description

****MUST HAVE DENTAL EXPERIENCE***** Well established office has and immediate opening for an office coordinator. We are looking for someone who is Personable, Motivated, Punctual, and wants to be part of an amazing team. Must be able to multi-task efficiently, work under stress at times, stay organized and plan ahead, learn quickly and adapt accordingly. We provide all aspects of dental care. We are looking for the right person to join the team and grow with us! M-Th and partial Fri or Saturday, as needed. Responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Essential Functions • Reception Management • Review the office for a neat, professional appearance and make necessary changes • Check the daily schedule for accuracy and post it in all treatment rooms • Answer and respond to telephone calls with professionalism • Review supplies for reception and provide order to OM • Ensure that HIPAA Notice of Privacy Practices Notice is on display Patient Management • Maintain a professional reception area; organize patient education materials, etc. • Greet and welcome patients and visitors to the practice • Check in patients according to office protocol, verifying and updating patient information • Manage recall and inactive patient system • Oversee patient relations & handle patient complaints • Help explain office policy to patients • Confirm the next day’s appointments according to protocol and patient preferences • Schedule patients for efficient use of doctor and staff time • Check patient quick-fill list to try to fill in cancellation and no-show appointment times • Collect payment from patients at the time of treatment • Make follow-up appointments as needed • Prepare financial treatment plans and present plan options to patient at end of their appointment • Assist in the treatment room as needed Records Management • Gather and accurately record insurance information from patients • See that records are stored securely and handled in compliance with HIPAA privacy and security regulations • Accurately file patient information • Track cases and referrals to and from other doctors Insurance • Update insurance information on all patients at all times Inventory Management • Monitor and make sure all dental office equipment is working properly • Office Participation • Be an active participant in staff meetings • Perform other tasks as assigned. Correspondence • Sort, organize, and distribute mail Marketing and Public Relations Management • May assist with the design of marketing and promotional materials (print and electronic) • May assist with dental office advertising/recruiting ads for new staff PERSONNEL REQUIREMENTS • Education/Experience • High school diploma • 2 years office experience desired • Legible handwriting for notations in charts Interpersonal • Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community • Effective verbal skills to communicate with patients and staff • Team player Able to adapt to office policy improvements (office is constantly striving for improved customer care/service) • Conflict resolution experience • Customer service or patient relations experience • Quick response/accurate data entry to present treatment plans to patients in a short time frame Please reply with resume.