Treatment Coordinator / Marketing Position with Orthodontic Practice – Frankfort, KY
We are seeking a vibrant, outgoing individual with good people skills to deliver incredible service, information, and care to our patients. Your role on our team will be to attract new patients, through multiple marketing techniques (print, social media, video, and events) and to work with the Dr. and team to convert them into viable patients. Your job will be a 40 hour work week, which will involve the need to be available Monday through Wednesday from 8:15 am - 5:00pm. Thursday and Friday are flexible work days that will be variable unless designated otherwise. We are in the process of converting over to a predominately Invisalign driven practice. This is an exciting time to be in orthodontics.
The treatment coordinator position will involve working with the Dr. to determine the treatment plan needed for the patient. You will be the most important individual in establishing a positive relationship with the new patient. It will be your role to determine the motivating factor(s) for the patient seeking treatment. You will then relay this information to the Dr. and together you will determine the treatment needs of the patient. The Dr. will outline the treatment plan for the patient and you will help the patient determine financing for the proposed treatment. This will usually involve you doing previous research on the patient’s available insurance benefits so that we can factor that information into their financing options. You will then coordinate their orthodontic treatment with the clinical team and any auxillary treatment that might need to be done with their general dentist or other specialists. Coordination of the treatment plan is a critical part of meeting the patient’s expectations. You will be empowered to establish a great first impression of our practice.
Since new patients are the “lifeblood” of our practice, you will also be charged will developing and promoting the marketing plan for our practice. “Marketing” is involved in everything that we do, from special events, to visiting our referring general dental practices. You will be charged with planning marketing, from social media exposure to special contests and events. You will work with the office manager and doctor to develop and implement the marketing plan. You will have the assistance of the entire team.
Compensation will be related to experience and training necessary to perform this role within our practice. There will be a base rate of pay along with health insurance benefits, vacation pay, retirement contribution, and paid time off after a probationary period of employment. Since the job focuses on marketing and completing the sale necessary to begin treatment on the patient, there will be a commission component of the pay as well. This will be tied to new patients entering the practice, quality of the new patient, and the number of new patients starting treatment. As the practice prospers, the persons responsible for helping that prosperity deserve to share in that reward.
I look forward to working with you as long as you have a positive attitude, a good work ethic, and a willingness to learn.
You may send your resume to . Please do not call the office regarding this position. Part of being a good employee is following directions.