We have all had to engage in conversations from time to time that we would label ‘difficult’. These are the conversations where we anticipate that there will be disagreement or hurt feelings and we feel anxious or nervous about the conversation even before it takes place. There are a few steps that we can take to approach these conversations in a different way, and likely end up with a better result that helps to maintain and strengthen our relationships vs damaging them.
Posted November 08, 2019
Can you imagine how (understandably) frustrated your team would be if you hired your mom, wife or girlfriend for a job they were totally unqualified for? While hiring mistakes usually are not that blatant, whenever a new hire is a bust, your trusted employees may feel let down, almost betrayed, that this person is not […]
Posted November 05, 2019
Long before most patients visit a dentist, they try to take a look at a map. They need to know where the office is located, and those that don’t show up rarely get contacted. If you want to literally put your dental office on the map, you need to invest in local search engine optimization […]
Posted November 04, 2019
We all know that with Halloween comes lots of candy that can wreak havoc on teeth, causing cavities and breaks. For this reason, it’s not uncommon for your dental practice to see an increase in patients shortly after the holiday is over, especially with more food-related holidays like Thanksgiving and Christmas around the bend. Here […]