Interviewing job candidates can sometimes feel like searching for a diamond in the rough. You know that your expectations are reasonable – but do you know how to find someone who fulfills them? Consider these top 10 interviewing tips as you go through the process, and remember: when it comes to dental team members, you should never settle for ‘good enough.’
1. Get the wrong people off the bus and the right people on the bus. Is there a member of your team who just isn’t the right fit? Rather than trying to jam a square peg into a round hole, it might be time to select a different peg entirely. Letting an employee go can be one of the most difficult parts of running a business, but it is a necessary one – and sometimes you’ll find that firing someone can be an act of kindness that benefits both parties.
2. Breathe, slow down and think. Hire slowly. You are not just filling a chair, you’re adding value to your practice.
3. Get your whole team involved. When your entire office is involved in defining a list of wants, needs, and desires, you’ll be able to confidently identify the character traits, skills, experience, and goals necessary for this particular role.
4. Write and place an impressive ad. Great job listings attract great candidates! Take your time to explain exactly what you’re looking for and you’ll be rewarded with applications from individuals who fit the bill. Consider publishing your ad on DentalPost.net, in small, local online classifieds, other advertising mediums, and never forget to network with colleagues.
5. Listen more, talk less. Ask questions. Watch. You can learn a lot about a candidate this way. Consider the following:
6. Clarify high expectations at the interview. Making things crystal clear from the get-go will help to alleviate any potential issues down the line.
7. Hire for character traits and capabilities. if you have two great candidates and it comes down to the details, choose character traits over capabilities. Capabilities can be learned through training; character traits are much more difficult to change.
8. Request & contact quality references. These include past managers and doctors at previous jobs.
9. Perform a background check, and make sure that it’s clean.
10. When in doubt – if there’s a twinge in the gut – don’t hire. Never settle unless you are 100% confident that this candidate meets or exceeds every expectation.
Posted June 21, 2019
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