Given that I’ve been an office manager for over 10 years, you would think I would have everything in my dental office running perfectly or at the very least know everything that is going on in every department. However, as an office manager, I am more of a “jack of all trades, master of none,” which in my opinion is what makes a good office manager. You have to know a little bit about everything but not get too deep into one task or area.
I am here to admit that I don’t know a lot about the clinical area—more specifically, dental supplies and ordering. I know the front, and how to run the whole dental business, but the back office always seemed to just run under our dentist’s management with the direction of our clinical team. Recently, I decided it was time to learn about the back and make sure it was running as it should or figure out how to improve it. Since I have never been clinical, it was necessary for me to first spend some time trying to learn more than the little I knew.
These are the 3 things I knew about dental supplies before I knew anything about dental supplies.
Based on just these three things, I spent time learning more about ordering supplies best practices. I talked with our sales reps, talked with my dental assistant who does our ordering, read articles I found on the Internet written by experts in our industry, and went to dental groups I am part of on social media and asked others. During the process of educating myself on how our office orders dental supplies, I realized one very important thing— there are many ways to do this and there is not necessarily one right way.
One more word about being strategic while saving money in your office. It’s important for your office to have a strong scheduling system in place and for it to be well-organized and documented. This will ensure that your team is doing all that can be done to keep the cost down in this area and allow your office to produce the best dentistry that you can. If you are following the suggestions in this article about lowering the percentage of what you spend on dental supplies, the best thing you can do is to grow and produce more. For example, let’s say your dental supplies are at 8% and you are producing $50,000. If you increased your production to $65,000, then the percentage spent on dental supplies would go down to 6%. That’s why my final suggestion is make sure you are doing all that you can in this area to save money, then get to work!
Posted September 13, 2019
Staying on top of labor trends in dentistry is important for everyone, but especially for working moms. A working mom needs to understand what’s happening so she can plan ahead for herself and her family. Here’s the overall picture of what’s popular, what’s on its way out, and what’s next with compensation trends in the […]
Posted September 12, 2019
With the dentistry field continuing to evolve, it is important to hire only qualified, trained, and professional staff. If you are responsible for hiring staff in a new medical office, you will want to ensure that a positive tone is set right from the beginning. To do that, you will want to make full use […]
Posted September 07, 2019
When your new patients come into your dental office for the first time, they often come with different experiences. Some patients feel at ease while others may be on edge. Many adults and children alike feel uncomfortable in a dentist’s office, not only due to feelings of vulnerability but also due to the fear of […]