Royal Lane Dental Center is looking for a Bilingual Front Desk to join our new
Front Desk Receptionist to attend to our client and patient needs before
visiting with our doctors. We are looking for an individual that demonstrates a
high level of courtesy and human relations skills when assisting our patients
and visitors in a professional and welcoming manner. This individual must be
able to facilitate smooth and accurate communication between patients, doctors,
and our main office to ensure our client’s needs are properly met. Job Duties
and Responsibilities include and are not limited to: Providing accurate
information to all incoming calls while taking phone messages and handling. in
office clients in a timely manner. Ensuring patients are checked in and out
properly. Discuss treatment plans and verifying insurance coverage including
PPO, Chip and Medicaid. Schedule and reschedule appointments for productivity on
a daily/weekly basis. Coordinate patient flow between front and back office.
Sort patient files accurately. Maintain a clean and welcoming waiting area
Getting in a volume of new patients/client Schedule and reschedule appointments
for productivety Coordinate patient flow between main office and local offices
Managing Marketing Materials Required Attributes and Possessed Qualities: Dental
office Experience Ability to use computer for recording and processing
information. Excellent phone communication skills Knowledge of dental and
insurance terminology. Daily use of critical thinking and problem solving.
Display a positive work environment and degree of professionalism. Provide
outstanding customer service, organizational, and interpersonal skills Maintain
patient confidentiality. Able to multi task and a team player and work
independently with or without direct supervision. Reliable and dependable with
strong work ethic. Friendly and approachable.
-Organized and Neat
-Experienced in Open Dental
-Excellent communication Skills
-Positive attitude, Professional, Hardworking and Highly motivated team player
-Attention to detail and great multitasker
-Must be responsible and outgoing
We look Forward to speaking with you!