Office Manager Dental Front Office Job Posting

Office Manager Dental Front Office Job in Madison, AL (196091)

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Job Details
Job Id/Status: 196091 / ACTIVE
Job Posted/Updated:11/27/2017
Position:Dental Front Office
Specialty:Office Manager
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: Madison, AL 35758
 
Description
Overall Responsibilities Responsible for the overall performance of the office including: staff management, patient service and office administration. Also responsible for the flow of the office, appearance of the office, and the scheduling for the office. Key Tasks and Responsibilities • Bring patient balance and pertinent info to the morning huddle. • Greet patients with enthusiasm and a smile. Call patient by name. • Schedule front desk, assistants, and hygienists • Check patients in and update file if needed. • Collect fees for treatment. • Send dismissal letters when needed. • Run end of day reports. • Ensure internal marketing is being used and track internal referral while computing ROI. • Assist in tracking numbers and doctor performance. • Reactivate patients – track treatment plans and follow up. • Provide assistants and doctors with follow up call info for the day. • Ensure follow up calls are made. • Monitor all front office duties. • Answer insurance and account questions. • Perform monthly staff meetings. • Monitor schedule for openings and conflicts. • Coordinate office maintenance as needed. • Develop positive relationship and communication with Appoint Group. • Staffing and motivating your team for optimal practice performance. • Ensure all OSHA standards are being followed • Manage the treatment plan follow up process • Administer all company policies and follow up on any violations Knowledge, Skills and Abilities • Advanced knowledge of dental insurance • Excellent customer service skills • Developed presentation skills • Working knowledge of practice management software • Proficient in Windows and MS Office software • Ability to work varied hours • Able to multi-task in a fast paced environment • Detail Oriented • Ability to manage at least 3 direct reports