Dental Front Office Job Posting

Dental Front Office Job in San Antonio, TX (196490)

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Job Details
Job Id/Status: 196490 / ACTIVE
Job Posted/Updated:11/30/2017
Position:Dental Front Office
Specialty:General
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: San Antonio, TX 78230
 
Description
Position Summary: The Insurance Account Specialist will perform a broad spectrum of duties that includes interacting with insurance companies and providing support to dental practices as it relates to the collection of insurance receivables. The primary goal of the Insurance Account Specialist is to ensure the successful and timely collections of all dental service insurance claims. This position will require constant contact with insurance company representatives, dental practices and patients. Essential Functions: Process all insurance billing and EOBS Coordinates and process payments from insurance carriers and troubleshoots any issues related to those payments Responsible for Insurance Aging Reports by calling insurance carriers and verify if claim has been received and what is the outcome of the claim Investigate unpaid claims Resubmit and appeal all problem claims Process insurance claims to include required attachments daily by insurance carriers to ensure timely payment of the claim Monitor clearinghouse and clear out any validations errors, duplicates and rejected claims daily Work non-paid and partial EOBS and take action to appeal or properly adjudicate claims Submit secondary claims with primary EOBS within timely filing limits Responsible to maintain AR Days within standards Update all patients accounts to as needed Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient and client relations Communicate compliance with daily reports of progress on achieving claims or accounts payments Process all Explanation of Benefits with correct PPO adjustments and write offs Meet or exceed established production and quality standards Respond to office’s request Conduct full patient accounts audit to determine best plan of action (audit adjustments and write offs) Provide training and guidance to clients and co-workers when needed Maintain open communication with office staff Supervisory Responsibilities: This position does not have direct supervisory responsibilities Experience and Education: High School diploma or equivalent Associate’s degree preferred. Two or more year’s recent dental billing required Knowledge of CDT Coding and Terminology, a plus Knowledge of dental software (Open Dental, Dentrix, or Eagle Soft) a plus Ability to read dental radiographs, a plus. Knowledge of dental/medical industry and insurance plans (i.e. HMO, PPO, and Discount Plans) is strongly preferred. The ability to read, speak and write in the English language in a clear and concise manner. Pleasant and professional phone etiquette Must possess excellent customer service skills. Maintain professional composure both to internal and external sources. Team member must be detail oriented, organized and work with little supervision. Ability to recognize tends and strategize resolutions Ability to multi-task effectively under stress, prioritize and meet deadlines with strong attention paid to detail of work produced