The Dental Assistant’s (DA) primary responsibilities are to provide the patient
with quality care and to provide the doctor with quality assistance on patient
procedures. The DA has direct responsibility for patient’s excellent experience and
the patient retention while in the chair.
Provide outstanding customer service for the patient; make the patient the #1
priority; excellent chair side manner.
Assist the doctor with all dental procedures including but not limited to
take directions from doctor
anticipate doctor’s needs
performing patient oral evaluations
take, develop and mount accurate and high quality radiographs
various laboratory duties including provisionals
Lead by example; exercise good team work; have mutual respect for team; partner
with team to create an exceptional experience for patient.
Perform efficient and accurate procedures to help maintain doctor’s schedule
and patient flow; create “no patient wait time;” maintain time flexibility for
patient; be present, engaged, ready to work at all assigned shift times.
Review patient chart prior to doctor arrival and log appropriate patient data
during exam and treatment as well as transcribe doctor notes in patient chart
Maintain patient confidentiality through HIPAA compliance
Follow organization’s safety policies and procedures
Promote and market DentalOne Partners’ services, retail products and doctors to
patients as well as educate patients and address their questions and/or concerns
Partner with doctors, hygienists, Office Leaders and support staff to maintain
excellent patient service and integrity within the organization
Have knowledge and understanding of dental terminology sufficient to perform
Verify patient health history (basic health review, medications, understanding
impact with dentistry) and document appropriately in patient’s chart.
Accountability for successful performance of all job functions
Complete checklists as assigned.
Minimum high school diploma or equivalent
Current radiography certification required
Dental Assistant certification as required by state; ability to become
Experience in a professional environment with direct patient contact preferred
Current certification in cardiopulmonary resuscitation preferred
Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred
(if required by state practice act)
Maintain annual OSHA, HIPAA and Infection Control training as required by law
Outstanding positive attitude and demeanor
Excellent customer service skills
Professionalism in all aspects of job
Good grooming and professional image
Strong interpersonal and relationship building skills
Excellent verbal and written communication skills
Strong organizational and anticipation skills
Ability to multi-task and work in a fast paced environment
Good manual dexterity
Strong computer skills and the ability to learn new programs as required
Hiring is done by DentalOne Partners on behalf of A.K. Richardson & Associates.