Job Title: Patient Service Assistant (Bilingual preferred)
Work Area: Dental Clinic
Location: Memphis, Tennessee
Start Date: Open
ABOUT CHURCH HEALTH
Church Health has served people since xxxx with our clinical services, wellness
facility, and outreach programs. The Church Health seeks to reclaim the
Church’s biblical commitment to care for our bodies and our spirits.
ABOUT THE POSITION
The Patient Service Assistant (“PSA”) will provide front desk services and /or
telephone assistance to patients coming to the clinic for dental care. This
? Greeting and directing patients to the appropriate area for services
? Answering and accurately routing calls
? Adding new patient information to database
? Scheduling appointments
? Verifying eligibility
? Participating in patient orientation sessions as needed
? Collecting patient demographics/fees
? Preparing daily reconciliation report
? Posting/updating data in software system
? Assisting with organization and maintenance of files
High School Diploma or GED
At least 3 years of experience in a fast-paced health care environment as a
receptionist or in a similar front-desk position.
SPECIAL SKILLS AND KNOWLEDGE
Must be able to communicate effectively on the telephone, pay attention to
details, have strong computer and data entry skills, and knowledge of HIPAA
regulations, dental care codes and industry standards.
**Strong consideration will be given to bilingual Spanish and English-speaking
? Highly accurate
? Ability to work independently
? “Customer service first” mentality
COMMITMENT TO DIVERSITY
At Church Health, we are committed to diversity, striving to create a staff
that reflects the diverse communities with which we work. We seek individuals
of all backgrounds to join our team.
This is a full-time position with benefits and a paid-time-off package.
Benefits include healthcare, vision, dental and xxxk plan.