At MB2 Dental Solutions, we connect our affiliate dental offices with dental
industry rock stars. If you are driven, a natural leader, open to growth and
development and are looking for an employer that supports you in reaching your
maximum potential – you’ll feel right at home.
One of our affiliate offices Sage Dental, has an opening for an Office Manager
in La Porte, TX. We provide a working environment like no other dental office
you have ever seen! All of our staff members are provided training to make the
transition to your new professional home. We offer all this and a compensation
package that health insurance plans, a competitive bonus structure and PTO.
Duties and Responsibilities
Model outstanding patient service, written, verbal, and other communication
Identify team member strengths and areas of opportunity as it relates to patient
Train, coach, and mentor team members to optimal patient service levels.
On-board all team members to seamlessly integrate into the dynamic practice
environment while continuing to meet the patient and business needs.
Train operations team members to perform duties in a timely and accurate manner
while auditing work to confirm quality and provide additional training as
Partner with human resources department for coaching and guidance regarding
personnel management, including performance reviews, performance improvement
plans, and performance warnings.
Attend meetings, training courses, and other learning and development
opportunities as made available and/or required
Partner with dentist and regional operations leadership to make operational
decisions to benefit the dental practice. Understand, analyze, and action plan
key performance metrics to successfully lead and grow the business.
Hold team accountable to regular and timely required workplace diversity, HIPAA,
and OSHA training requirements
Review operating performance results and take immediate steps to implement
course corrective activity as needed.
Minimum Education and Experience
High School diploma or GED required, 4 year bachelor preferred or equivalent of
management experience in the dental field
Sales and Customer Service experience a plus
Ability and willingness to multi-task, delegate, and hold others accountable
Computer literacy and typing proficiency (preferred proficiency in the operation
of Dentrix software)
Knowledge of dental insurance (Medi/Chip/PPO) and billing
Must be available to work some Saturdays
Ability to travel to other dental practices if needed
Hours of Operation: Monday-Friday from 9am to 6pm; Saturday from 9am to 3pm