We are a prominent dental office in Redondo Beach, known throughout the
community for performing quality dentistry for our patients. We have the most up
to date dental technology and pride ourselves in giving the best care. We are a
fast-paced office, yet we make sure to keep things personable and warm. We are a
general practitioner office with an emphasis in cosmetic, implant and family
The Treatment Coordinator creates a lasting impression for each patient, whether
in person or on the phone. This role greets patients, schedules appointments,
answers phones, manages administrative records and financial records such as
insurance billing and payments. Additionally, this position is responsible for
the coordination of treatment for not just the hygienists but the doctor as
well. The Treatment Coordinator keeps the office organized and running smoothly
and exhibits a positive countenance to every patient experience.
? Develops and maintains doctor/hygienist schedule to meet practice goals.
? Responsible for answering incoming calls to include, new patient calls,
emergencies, scheduling patient appointments, requesting records, and follow up.
? Manage unscheduled list, asap list, treatment pending list, to ensure patient
follow through to meet scheduling goals.
? Greet and check patients in and out before and after treatment.
? Educate and consult patients discussing treatment needs and presenting
? Increase and stimulate new patient growth by supporting marketing and
promotional programs, to include recall cards, continuing care calls, referral
letters and gifts, and working with referrals.
? Document patient’s financial transactions, to include signing of financial
arrangements, prepayments for large cases, and patient financing
? Make pre-treatment financial arrangements with patients.
? Responds to doctor, patient and employee concerns and inquiries and seeks
assistance when necessary.
? General office duties and other duties as required.
? 2 years previous dental front office and/or back office experience a must
? Computer proficiency and the ability to learn new programs. Experience with
Softdent and Dexis a plus.
? Exemplary customer service and interpersonal skills
We are an equal employment opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion,
gender, national origin, disability status, protected veteran status or any
other characteristic protected by law.