Orthodontic Dental Front Office Job Posting

Orthodontic Dental Front Office Job in Johns Creek, GA (210895)

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Job Details
Job Id/Status: 210895 / EXPIRED
Job Posted/Updated:04/13/2018
Position:Dental Front Office
Specialty:Orthodontic
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: Johns Creek, GA 30097
 
Description
Orthodontic Office Seeks Superstar Patient Care Specialist Who are we? We are an upscale, fun loving, patient-centered orthodontic office located in Johns Creek. We treat every patient like a VIP and are known for our absolutely awesome staff that consistently delivers “WOW” experiences. Are you ready for an exciting job? We are looking for an extremely upbeat, high- energy, friendly, enthusiastic, intelligent, and hard-working person that has a proven history of achieving awesome results for this role. This position mixes a combination of Guest Services, Front Desk, Financial/ Insurance and Marketing/Public Relations. We are seeking an individual with a “retail mentality” that can bring a “How can I help you?” approach to our dental office. Prior retail and/or dental experience is preferred but not required. An outgoing and friendly personality with exceptional customer service is A MUST! This position is known as the Patient Coordinator. Here are some of the duties that this position will be responsible for: • Providing exceptional customer service (A MUST!!) • Answering patient calls • Responding to patient emails • Scheduling new/current patients • Maintaining a Customer Lead Sheet • CRMS (Customer Relations Management System) • Mailing new patient paperwork packets • Checking all new patients insurance benefits • Greeting new/current patients • Offering patient amenities (such as a coffee, cold beverage, etc.) • Assisting new patients with forms and check-in • Collect and post both patient and insurance payments • Manage the basic financial and insurance systems • Liaison between front and back of office • Assist with marketing projects and special events/public relations Manage our Social Media platforms This is a full-time position, with hours from 7-5:30 M,W and 8:30-5:30 T, TH and 9-1 on some Fridays. We are looking for someone who is seeking a long-term career and is interested in being with our company for many years. If you are that person, please email us your resume. Be sure to include a cover letter or short paragraph about yourself, and tell us why you are the right person for this job. Looking forward to hearing from you!!