Front Office Administration **Please include your phone number when applying**
Patient Coordinator Position Open! We are looking for an exceptional person who
loves to work with people and is a GREAT TEAM PLAYER! See the detailed job
description below for additional information.
Hours: Full time position Mon 6:45 am - 5:00 pm, Wed 6:00am - 5 pm, Thurs 6:45
am - 5:30 pm, Fri 6 am - 1 pm.
(this is an entry or experienced level position, we train on site, this is not a
The position as front office administration is primarily responsible for
answering phones, scheduling patients, collecting payments, reviewing treatment,
checking patients into the office, checking and reviewing insurance benefits
with patients, and contacting patients.
Essential Duties and Responsibilities
Greets and checks-in patients, updates all necessary information, assists
patients with the electronic check in process.
Answers phones and schedules and/or cancels patient’s appointments
appropriately, answers inquiries about procedures, cost, and insurance.
Checks patients out, collecting any out of pocket cost and scheduling the next
Responds to email, online, and voicemail appointment requests and inquiries.
Responds to records request and sends out records as appropriate.
Follows up with patients for next visit procedures when lab cases are back, when
they are overdue for an appointment, and/or need to schedule treatment. Send out
referral thank you’s.
Works closely with other front office administration positions.
Must have the ability to multi-task and handle the pressure of a fast-paced
Education and Experience
High School Diploma required. Some college preferred but not necessary. No
Please have phone number in resume to be contacted!
*Note: this is not a management position.