Periodontic Dental Front Office Job Posting

Periodontic Dental Front Office Job in San Antonio, TX (220813)

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Job Details
Job Id/Status: 220813 / EXPIRED
Job Posted/Updated:07/11/2018
Position:Dental Front Office
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: San Antonio, TX 78232
DENTAL OFFICE MANAGER REPORTS TO: Periodontist-Owner ESSENTIAL DUTIES AND RESPONSIBILITIES ________________________________________ MAJOR JOB FUNCTIONS 1. General Office Duties • Responsible for the overall achievement of Production and Collection targets on a monthly basis. • Reviews operating results of the office, compare them to established objectives, and takes steps to ensure that appropriate corrective and Preventive actions are implemented. • Implements office protocols and procedures to improve efficiency of workflow, create “team” environment and ensure patient satisfaction. • Assess, investigate and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical, yet creative solutions. • Acts as liaison between Doctor/Management and staff for routine matters such as Time Off, schedule changes, question about policies and procedures, special projects, etc. • Responsible to fill short-term vacancies (ex. Absences), in coordination with Owner’s Assistance and guidance. • Responsible for smooth and efficient flow of patients. • Responsible for the proper entry of information in the Office Management Software. • Ensures proper accounting protocols are met utilizing QuickBooks • Ensures regular generation of required reports. • Ensures proper scheduling of patients in accordance with streamlining agreements; ensure proper appointment confirmations are completed. • Ensures proper implementation of marketing programs. • Responsible for accurate balancing of all office transactions. • Implements and ensures adherence to cash management and accounting protocols. • Supervises the Patient Relations Associates (receptionists/office staff), and Dental Assistants; conducts job reviews with direct reports; identifies and recommends developmental/training programs as may be necessary. • Keeps track of all new patients as well as recall patients, making sure that proper appointments are scheduled. • Ensures proper coordination with the billing agency and all required reports/documents submitted correctly and on time. • Ensures office cleanliness at all times; immediately acts on problems relating to utilities, equipment, software, etc. by coordinating with the people concerned. • Maintains an appropriate professional appearance and demeanor in accordance with company policy. • Ensure compliance with company policies, as well as State, Federal and other regulatory bodies. • Provide feedback regarding specific tactics that change financial and patient outcomes which could benefit the rest of the organization. • Ensure that biohazard waste is contained and removed regularly • Ensures compliance with OSHA standards. • Answers phones; assists patients • Ensures that the correct posters/certifications/documentation is kept accessible as needed within the office. • Assists the owner with setting goals/budgets. 2. Financial Responsibility • Discusses Care Credit Options • Discusses payment options as required • Oversees payment processing • Oversees insurance claims processing • Oversees collection accounts processing • Educating staff on Care Credit, overcoming insurance/out of network objectives and collections. OTHER ASPECTS OF THE JOB: Use of internet, email, QuickBooks, patient software (SoftDent), Microsoft office, multi-line telephones, chart review, filing, organization, cleaning, ordering, inventory and more. EDUCATION AND MANDATORY SKILLS: -High school diploma or equivalent required. -Bachelors Degree or higher preferred -Highly proficient computer skills-This is a digitized Dental Office -3+ years dental industry experience required -1+ year(s) experience in a Perio office a plus - Experience with industry-related software - Internet and E-mail Savvy TYPICAL PHYSICAL DEMANDS: Must be able to sit and/or stand for long periods of time. Must be able to lift/move 10 or more pounds. ENVIRONMENTAL WORKING CONDITIONS: Dental professionals are predisposed to a number of occupational hazards. These include exposure to infections (including Human Immunodeficiency Virus and viral hepatitis); percutaneous exposure incidents, dental materials, radiation, and noise; musculoskeletal disorders; psychological problems and dermatitis; respiratory disorders; and eye insults. Percutaneous exposure incidents remain a main concern, as exposure to serious infectious agents is a virtual risk. Minimizing percutaneous exposure incidents and their consequences should continue to be considered, including sound infection control practices, continuing education, and hepatitis B vaccination. Basically, for any infection control strategies, dentists should be aware of individual protective measures and appropriate sterilization or other high-level disinfection utilities. Full benefits include xxxk, health insurance, bonus structure, and paid time off. Salary will be negotiated based on individual requirements and experience.