Enthusiastic, Ambitious, Professional Front Desk Coordinator sought for Unique
High Customer Service Oriented Dental Practice in South West Suburbs.
HighPoint Dental Team Players focus on each patient, to serve and better for
whole body health not just teeth health. Smile Healthy, Live Healthy is our
mantra. Looking for someone who can join our Amazing Team of Motivated,
Positive, Dependable, Open Minded, Ethical, Fun, & Always Working for the
Greater Good of the Company.
Competitive Salary + Benefits Available for you.
We welcome your resume to be emailed.
Fabricates treatment plans dictated from clinical exams
Verifies insurance benefits
Builds relationships with patients to understand their specific needs
Communicates with doctor to better serve patient if different options at this
time should be presented to help patient
Understands Whole Body Health and its relation to Oral health
Investigates and follows up on all unscheduled treatment
Writes letters to patients
Strong computer skills; proficient in Microsoft Office products.
Will work mostly on Dentrix dental software
Ability to handle multiple line telephone console with courtesy and
Strong interpersonal skills, with excellent customer service focus and the
ability to work as member in team-oriented environment.
Strong oral and written communication skills.
Ability to prioritize and handle multiple tasks and projects
Demonstrates a positive customer service attitude/behavior.
Establishes and maintains a professional working relationship with all staff and
Responsible for professional atmosphere to include appropriate
attire/hygiene/hairstyle and neat, well-stocked/well-organized working area.
Other Job Responsibilities:
• Ability to assist in other job duties related to front office.
• Accepts other duties as assigned.
• Responsible for compliance with organizational integrity through raising
questions and promptly reporting actual or potential wrongdoing.
• Carefully tracks hours worked understanding overtime is only granted when
required; maintains a very flexible schedule for work.
• Cleans office in general and follows the office cleaning schedule protocol.
Minumum 2 years experience in dental office
Minimum Highschool graduate or GED equivalent
Ability to independently research and investigate questionable situations
regarding patient accounts.
Demonstrated knowledge of medical terminology, human anatomy and physiology, and
Knowledge of basic computer operations.
Ability to present treatment plan options methodically after verification of
Excellent communications skills with the ability to positively interact with
public and peers.
Job Type: Full-time
Spanish speaking a plus!