Dental Front Office Job Posting

Dental Front Office Job in Wilmington, DE (224003)

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Job Details
Job Id/Status: 224003 / ACTIVE
Job Posted/Updated:08/07/2018
Position:Dental Front Office
Specialty:General
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: Wilmington, DE 19803
 
Description
SUMMARY DESCRIPTION The successful dental office manager is a production manager able to supervise and direct the daily operation of a fast-paced, general dental practice with moderate to high volume patient flow on every shift. The office manager must have excellent organizational, strategic planning, and communication skills. Effective crisis management skills are also paramount to success. The office manager needs the ability to communicate with and supervise staff from different disciplines, both clerical and clinical, and will be adept at conflict resolution for staff and patients. The manager is a self-starter, able to lead their team by example, and will be able to achieve success with only limited direction from above. Normal work hours are 8:00 AM to 5:00 PM, Monday through Friday, Saturdays and evenings. The following is a list of duties and responsibilities (including but not limited to). DUTIES AND RESPONSIBILITIES: • Friendly interaction and communication with patients and co-workers. • Maintain Front Desk Manual. • Continual training of receptionists. • Ordering of office supplies. • Trouble shooting computer errors on an as needed basis. • Schedule coverage between multiple offices. • Maintain important patient and office records. • Ability to handle a multi-line inbound phone call system. • Assist fellow coworkers when called upon. • Use a computer efficiently and effectively (Eaglesoft, Lighthouse, Dental Intel, email & internet). • Have strong records procedures. • Facilities maintenance of the office. • Direct supervision to staff. • Resolve conflict among staff and/or patients. • Treatment coordination and financial arrangements as needed. • Ability to perform administrative duties. • Ability to perform all Duties and Responsibilities of the Dental Receptionist. • Attend/Run educational/business/promotional events. • Facilitate the customization/closure of schedule requests by doctor and communicate any changes to the Clinical Manager and Dental Assistant Manager. SKILLS/EDUCATION: Demonstrates basic understanding of primary responsibilities, attention to detail, and the skills required to accomplish all tasks assigned accurately. Good attendance/punctuality required. Works under general supervision and will be provided with detailed instruction on how to complete new assignments. High School Diploma or Equivalent, Good Telephone Etiquette, Proficient Typing Skills and Computer Literate.