Dental Front Office Job Posting

Dental Front Office Job in MIssouri City, TX (224024)

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Job Details
Job Id/Status: 224024 / ACTIVE
Job Posted/Updated:08/07/2018
Position:Dental Front Office
Specialty:Other
Job Type:Perm
Days of Week:Tue, Wed, Thur, Fri
Location: MIssouri City, TX 77459
 
Description
Position Hygiene Coordinator Department: Hygiene ROLE Performs a variety of reception, secretarial, insurance, and A/R & Billing duties for the Hygiene Department and front desk while promoting a safe environment of minimal stress. Answers the telephone, schedules hygiene appointments, assists with patient finances, maintains patient records, coordinates hygiene patient flow, and produces various recall reports for the Hygiene Department. RESPONSIBILITIES Responds promptly to inquiries and requests from the patients, staff, doctor, and referring offices. Accurately maintains patient records and charts to ensure easy retrieval and complete documentation of all patient treatment and transactions. Participates fully in staff development through morning huddles, staff meetings, continuing education courses, and evaluations. Promotes team cohesiveness by interacting with team members using common courtesy, active listening skills, respect, and non-judgmental attitude. Answers the telephone by the third ring and, using a warm friendly voice, identi­ fies the office and self. Accurately assesses and meets the needs of the caller. Accurately completes telephone messages, voice mail transfers, and chart docu­ mentation. Schedules all hygiene appointments according to office guidelines to ensure smooth patient flow and that production goals are met. Consistently prepares for the next day by timely and thorough confirmation of appointments, accurate typing of the schedule, and chart preparation. Cheerfully and without hesitation, assists other departments and performs backup duties Consistently monitors and follows up on no-shows, cancellations, and treatment still needed. Follows office procedure for patient referrals and record transfers to other dental offices. RESULTS Company maintains a team focus that reflects the patient-centric mission and company tenants We practice transformational (coaching) leadership in our organization and allow people to achieve success through clear outcomes, resources, and support. Patient-centric mission and company tenants are constantly communicated to team REQUIREMENTS Has Hygiene experience 5 years+ Exceptional human relations skills Ability to maintain outgoing, friendly attitude with patients and staff even under pressure Ability to work with interruptions and to manage multiple priorities Ability to speak, understand, and write fluent English Knowledge of correct grammar, spelling, and punctuation Knowledge of organizational filing procedures and systems Ability to write legibly and work with numbers Ability to meet deadlines Ability to work unsupervised Ability to satisfactorily perform essential duties listed in the Position Task Inventory