Position: Patient Scheduling Coordinator
Type: Full Time
Monday-Wednesday: 8:20am-5:10pm with lunch from 12:00pm-1:20pm
Thursday: 7:20am-4:10pm with lunch from 12:00pm-1:20pm
One Friday a month: 7:20am-4:10pm with lunch from 12:00pm-1:20pm
Travel one Wednesday afternoon every month to our satellite office in Dayton, TX.
We are looking for a friendly, outgoing patient scheduling coordinator to join our
growing orthodontic family.
Qualifications (preferred but not required):
-Minimum one year experience in customer service
-Associate or Bachelors Degree
-Knowledge of orthodontics and orthodontic terminology
-Must be able to work in a fast paced environment
-Must have a patient focused attitude
-Sets an example of exemplary customer service
-Must have a professional appearance
-Must have a positive and friendly demeanor
-Must have exceptional communication skills, both written and verbal
-Must be able to diffuse and handle patient/employee conflict (if necessary)
-Must be able to communicate effectively with team members and patients
-Must have a strong, detail-oriented work ethic
-Must be able to multi-task
-Must be a team player
-Must have organizational skills
-Proficient computer skills including Mac Software
-Experience with dental software
-Basic math skills
Patient Scheduling Coordinator Duties Include (but are not limited to):
-Schedule and confirm patient appointments
-Greet and assist patients in person and via telephone and email
-Create new patient's accounts and update necessary information in existing accounts
-Maintain active, professional communication with other offices in the area
-Assist with internal and external office marketing
-Collect and record payments from patients
-Assist with dental insurance verification for orthodontic benefits
-Other front office duties: filing, organizing, documenting, etc.
-Perform various support tasks as assigned by management
-Assist with daily/weekly/monthly checklists
Our office offers competitive pay, bonuses, holiday pay, and paid time off.
Compensation will be based upon experience.
Our office is an Equal Opportunity Employer.
Please call xxx-xxx-xxxx to schedule your resume drop off appointment with our office.
***Please do not email or submit your resume via Dental Post regarding this
position. Only resumes dropped off in person at a time scheduled in advance with
our office will be considered. ***
Note: A working interview will be required for this position.