Reception Dental Front Office Job Posting

Reception Dental Front Office Job in San Antonio, TX (228839)

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Job Details
Job Id/Status: 228839 / ACTIVE
Job Posted/Updated:09/20/2018
Position:Dental Front Office
Specialty:Reception
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: San Antonio, TX 78229
 
Description
Patient Care Coordinator SUMMARY Relieves the doctors and other medical personnel of administrative and clerical work by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. GENERAL DUTIES: ? Opening and closing office each day. ? Maintaining a clean and organized work area as well as maintenance of patient waiting room. ? Answer multiple telephone lines and field calls. ? Greets and directs patients, salespersons and visitors. ? Filing (medical records and miscellaneous filing). ? Schedule miscellaneous meetings for doctors and administrator. ? Running miscellaneous errands for doctors and administrator. PATIENT CARE: ? Compiles and records medical charts, reports and correspondence including preparation of charts for the following day’s appointment. ? Schedule in-office appointments and confirm such appointments at least one day prior to appointment. ? Monitoring and adjusting appointment schedule for one or more of the doctors to ensure smooth daily operations. ? Communicate with surgical assistant the schedule of one or more of the doctors. ? Instructs new patients in completion of medical history and information forms. ? Enters all pertinent patient demographic information into practice management software. Maintains and updates such information regularly. ? Confirms patients’ insurance eligibility with insurance companies and obtains appropriate pre-dermination /pre-authorization for procedures. ? Calculates patient financial responsibility and collects co-pay /co- insurance amount from patient prior to procedures being performed. ? Posting charges and payments into practice software. ? Generating referral letters and miscellaneous correspondence. ? Generating end of day reports for doctors (schedules and call lists). ? Completes insurance claim forms, submits claims to insurance companies. ACCOUNTS RECEIVABLE MANAGEMENT: ? Monitors insurance billing procedures and performs claims follow up with all submitted claims for the practice. ? Telephones or writes insurance companies with unpaid insurance claims to obtain settlement of claim. ? Responds to any insurance company inquires regarding: claims, additional information needed to process claims and denials. ? Posts insurance payments/denials to patient accounts and performs any necessary contractual adjustments, patient adjustments, secondary claims filing, and patient billing activities. ? Post patient payments to account and performs any necessary patient adjustments, claims submission/re-submission and patient billing activities. ? Answers patients’ questions regarding statements, explanation of benefits and insurance coverage. ? Creates financial agreements for patient and monitors such agreements. ? Performs detailed account audits for the purpose of clarifying patient and/or insurance company questions regarding accounts. ? Performs detailed account audits to provide to the administrator for the purpose of issuing patient/insurance refunds on accounts. ? Works closely with the administrator in monitoring patient account receivable reports, outstanding claims reports and un-submitted claims reports. ? Prepares monthly report regarding outstanding receivables and provides to administrator for review as scheduled. SUPERVISORY RESPONSIBILITIES: None QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent; 1+ years experience in a medical /dental environment; or equivalent combination of education and experience. Successful completion of AAOMS Online Basic Coding Course and Advanced Coding Course within six months of date of signature below. LANGUAGE SKILLS: Comprehend and write simple instructions, routine correspondence, and memos. Ability to effectively present and communicate information in one-on-one and small group situations as well to patients, fellow co- workers and doctors. MATHEMATICAL SKILLS: Ability to use basic math and some algebra skills (i.e. measuring, using whole number, common fractions and decimals). Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, with the use of an adding machine. COMPUTER SKILLS: Computer skills are necessary for this position. The employee is expected to and will be given every opportunity to learn the company practice management software. This is vital in the success of performing the required duties. REASONING ABILITY: Ability to apply common sense, the understanding to carry out instructions furnished in written, oral, or diagram from. Ability to deal with problems involving several concrete variables in standardizing situations as well as the ability to solve practical problems and deal with variables in situations where only limited standardization exists. Ability to interpret a variety of clinical instructions furnished in written, oral or schedule form. Ability to prioritize tasks and handle multiple tasks concurrently. CERTIFICATES, LICENSES, REGISTRATIONS: Basic CPR Certification and Emergency Office Training is required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to sit for extended periods of time, use hands to finger, handle or feel, reach with hands and arms, and talk or listen for extended periods of time. Standing and walking is required to obtain necessary information to complete tasks, including pulling charts. Employees may be required to climb or balance (up to 3 feet) in order to obtain information and supplies necessary to complete their job duties. Occasional stooping, kneeling and crouching may be required. Additionally, occasional lifting and carrying boxes, supplies up to 25 pounds may be required. Furthermore, close vision (clear vision at 20 inches or less) is required. Safety Requirements: Hepatitis B Vaccination & Titer and TB Vaccination & Titer. Dress Code Policy Proper ergonomic use of chairs, office equipment and computer accessories. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees will be subject to performing daily activities and job duties in a moderate noise environment (i.e. business office with computers and printers, moderate traffic and subsequent noise). Work constantly with other employees, patients and doctors. Work inside (air controlled environment). Attend to different tasks simultaneously. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ This job description does not list all the duties of the job. You may be asked by a supervisor or manager to perform other instructions and duties. You will be evaluated in part upon your performance of the tasks listed in this job description. Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at ant time, for any reason.