A thriving, modern dental office in Carroll Gardens is seeking a highly
professional, energetic, individual to fill the role of patient coordinator.
The ideal candidate will have 2+ years professional experience in a dental
practice, medical practice, or customer service role. This individual understands
and performs excellent client-focused care, dental insurance coordination,
effective scheduling techniques, and superb costumer service. A great candidate
will have stellar phone manners, exemplary writing skills, and uncompromising
professionalism. They should be polite and knowledgable in handling patient
inquiries, facilitating strong relationships with patients, responsive to direction
from superiors, and courteous to colleagues.
Coordinate and organize efficient daily hygiene and dentist schedules
Open and close the office
Keep an accurate count of incoming insurance and patient payments
Greet patients and office visitors at front desk
Verify insurance and relay payment information to patients
Update patient medical records, charting, and recall appointments
Maintain a comfortable, calm environment for patients
2+ years Experience in customer service required
2+ years Experience in dental field preferred
Proficiency in Microsoft Office suite required
Knowledge of practice management software including Dentrix, Open Dental, Net
Suite, Etc preferred
Knowledge of best practices including HIPAA and OSHA preferred
Strong communication skills
Strong ability to multitask
Friendly and upbeat demeanor
Compensation is very competitive and includes health benefits and PTO.
Serious applicants only. Applications must include a cover letter, updated resume,
and 2 references.