Office Manager Dental Front Office Job Posting

Office Manager Dental Front Office Job in Plano, TX (233977)

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Job Details
Job Id/Status: 233977 / ACTIVE
Job Posted/Updated:11/08/2018
Position:Dental Front Office
Specialty:Office Manager
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur
Location: Plano, TX 75023
 
Description
Thompson Family & Cosmetic Dentistry was founded in xxxx and has remained in the same location since that time. Dr. Scott Thompson opened his practice soon after graduating Magna Cum Laude with a Doctor of Dental Surgery degree from the University of Texas San Antonio. Originally from Somerville, New Jersey, Dr. Thompson attended undergraduate school at Muhlenberg College in Pennsylvania and graduated with a Bachelor of Science in Biology. Candidate Qualifications Dr. Thompson seeks a self-directed and motivated individual who has at least 2 years experience in customer service, preferable in a dental or medical office. The successful candidate will have a positive, can do attitude and enjoy working in a team centered office where everyone plays an important role. This person is goal oriented and will show initiative and the ability to organize oneself. Excellent customer service, problem solving and interpersonal skills round out this person’s characteristics. Essential functions for this position include: Making a positive first impression with patients both by phone and in person; communicating effectively with patients while following telephone protocol including dental emergencies. Partnering with the office team to create an exceptional experience for patient. Reviewing patient history and clarifying any points of concern; maintaining the integrity of patient files. Directing the patient scheduling process in a way that maximizes doctor and hygiene production and coordinating incoming patient flow with clinical staff. Understanding and following doctor's treatment plans to schedule follow-up appointments; monitoring treatment plans and case acceptance. Informing patients of payment policy; collecting payment from patients at time of service. Verifying all charges and record payments to patient accounts; be able to complete and explain the third party financing for patients. Presenting fees and estimates of treatment; educating and answering questions. Documenting financial arrangements and commitments to pay. Monitoring production and collections; reconciling all credit card payments and bank deposits. Maintaining HIPAA compliance through patient confidentiality. Filing and tracking appointments due to no-shows, cancellations and late arrivals; tracking and calling patients with incomplete treatment. Opening and closing of office each day. Handling after hours emergency calls. Experience with MacPractice is a plus Thompson Family and Cosmetic Dentistry offers: - Excellent income potential with our bonus system - Competitive base compensation based on experience - Paid holidays and vacations - Allowances for CE - Hours are 7:45-5pm