Dental Team Leader
Coral dental is looking for a full-time motivated, outgoing Dental Team Leader
with dental experience to join our team.
The ideal candidate must have a GREAT POSITIVE ATTITUDE, should take initiative
and be willing to learn.
The candidate MUST BE FLUENT IN SPANISH
The ideal candidate will lead all non-clinical aspects of the office running day
to day operations, scheduling, patient care, patient satisfaction, health and
safety compliance, audits and overall performance of all non-clinical staff.
Provide exceptional patient experience and resolve patient issues and concerns.
Hold employees accountable in consistent with company policy.
Foster team collaboration, share information and ideas, and challenge team to
Lead the daily huddle at the appointed time, communicate staff assignments and
plans, and motivate your team members to provide exceptional patient experience.
Make sure that each team member completes the master duty list and turns in.
Make sure audits are done and turned in by team members in a timely member.
Supervise office functions and team members during the day to ensure each team
member is engaged and that each function and task is being performed properly.
Constantly monitor the schedule to control the patient flow and to make sure
patients are being provided dental services in a timely and efficient manner.
Communicate with upper management in regards to the office performance, HR
issues, patient experience, Dr. concerns etc.
Work with billing department and upper management to minimize billing write offs.
Relationship With Doctors:
Establish strong relationships with doctors to provide excellent customer
Communicate with Doctors to discuss issues and come up with solutions to
Ensure all patients are checked in correctly, diagnosed by a licensed
professional, and are provided with all the available treatment options according
to their need and the direction of the providing Dentist.
Make sure the staff is credentialed and certified at all times.
Increase case acceptance and maximize revenues and production on a daily basis.
Talent Acquisition and Performance:
Actively manage Employee performance issues and work with upper management to
Coordinate all aspects of hiring, firing, training, and counseling with Human
Resources and provide proper documentation at all steps in the process.
Ensure that all team members are trained and proficient in Dentrix.
Ensure that all office and patient communications with patients are logged in
Work with upper management to coach, guide and train employees.
Review the Doctor Schedule at the beginning and end of every day and make sure
all Employees know which doctors are in the office.
Work with Regional Manager to optimize office schedule, office production, staff
and patient experience.
Excellent time management skills
Computer and Smart Phone literate
Working knowledge of Email and Spreadsheets
General understanding of Social Media
Math and Logic skills
Team lead or management experience
Demonstrated leadership potential
Dental office experience
Job Type: Full-time
Dental Office Leadership: 3 years (Preferred)
Houston, TX xxxx7 (Preferred)
Driver's License (Preferred)
Job Type: Full-time