We are in need of an EXPERIENCED Front Desk/Call Center in the Garland
area. The ideal candidate must be able to multi-task and work very well under
pressure. Will be handling ALL incoming calls for 3 offices.
- Answer ALL incoming calls for 3 office locations
- Confirm all upcoming appointments for 3 office locations
- Responsible for checking voicemails
- Frequently respond and check text messages from patients via Podium
- Keep up with missed appoinments and reactivating recalls
- Call and schedule patients in from rosters
Requirements for this position:
- At least 2yrs Dental experience
- Knowledge of Insurance verification a Plus
- Knowledge in Eaglesoft Preferred
- Bilingual Preferred
This position is looking to be filled as soon as possible.