Title: Dental Treatment Coordinator
Location: Baytown, Texas
Apply Online at www.legacycommunityhealth.org
Legacy Community Health is a premium, Federally Qualified Health Center (FQHC)
that provides comprehensive care to community members regardless of their
ability to pay. Our goal is to treat the entire patient while improving their
overall wellness and quality of life, in addition to providing free pregnancy
tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives
by promoting healthy behaviors and offering resources such as literacy classes,
family planning services, and nutrition and weight management information.
Our roots began in xxxx as the Montrose Clinic, with specialization in HIV
education, testing, and treatment. Since then, the agency has expanded to 10
clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with
extensive services that include: Adult primary care, HIV/AIDS care, pediatrics,
OB/GYN and maternity, dental, vision and behavioral health. We also service
students within KIPP and YES Prep schools. Legacy is committed to driving
healthy change in our communities.
The Dental Treatment Coordinator is responsible for ensuring that patients
receive all information required for dental appointments including; insurance
verification, prepare treatment plans for future dental care, as well as
addressing any patient concerns.
Prepare dental treatment plans for each patient, listing recommended
treatments/procedures and costs.
Discuss recommended plans with patients to obtain patient understanding and
Be able to explain the financial estimates to each patient on their dental
treatment plan, and the source of costs.
Schedule and confirm dental appointments.
Maintaining the schedules daily and updating the Recall list for patients who
need to return in greater than xxx days.
Verify and enter the payor source, insurance, and benefit information for each
Answer incoming calls and return voicemails daily.
Document and navigate within the EHR, Centricity and VisDental.
Verify and update patient information in patient registration within Centricity
(demographics, signature pages, etc.).
Communicate with patient about any dental concerns and problem solve with
manager ways to address concerns. This may include issues with treatment plan,
cost of treatment, and scheduling.
Submit and obtain pre-authorizations from insurances in a timely manner.
Run daily/weekly inquiries on Dental Internal Service Orders, and contact
patients as needed.
Other duties as assigned by manager.
High School Diploma or GED required
Knowledge of Computer, Calculator, Word process program
Bilingual in English/Spanish strongly preferred
Knowledge of dental insurance
Knowledge of dental terminology
Strong communications skills
Adhere to confidentiality, State, Federal and HIPPA laws and guidelines with
regards to patient’s records
9 Holiday + 1 Floating Holiday
xxxb Retirement Plan
Medical / Vision / Dental (if eligible)