We are a dental practice located in Watchung, NJ seeking an EXPERIENCED Front
End Dental Administrator/Patient Care Coordinator with knowledge of DENTRIX to
join our team! We are a small, down-to-earth, and professional office looking
for a team player who is confident enough to work at the front-end part of the
We are looking for a friendly, warm and upbeat personality. Someone
who has great interpersonal skills and who enjoys cultivating relationships
with staff and patients.
You should be capable of prioritizing, multi-tasking, and
handling multiple phone lines, and exude a very positive image of our office.
Our ideal candidate should be capable of executing all the front-end duties of
our dental practice, including but not limited to the following:
Scheduling patients based on productivity for all dental procedures including
surgeries and hygiene.
Being able to fill gaps in the schedule ahead of time by proactively reaching
out to patients who need to schedule.
Composing, presenting, and explaining both simple and complex treatment plans
Collecting payments from patients on a daily basis.
Sending claims to insurance companies and posting payments from insurance
Calling insurance claims to follow-up on denial of payments, and submitting
Collecting information from new patients and adding them to dental system.
Creating reports to follow-up on patients who need to reschedule their
Creating reports to follow-up on insurance claims that were not processed.
Verifying patients' insurance and communicating to patients what benefits they
are eligible for.
Using the ADA dental coding system to input all dental procedures.
Attaching narratives and claims to insurance companies.
Calling in prescriptions for patients and referring them to other doctors or
specialists when needed.
Facilitate referrals to other healthcare professionals and medical facilities.
Update and maintain accurate patient medical records.
Previous experience in a dental office either as a front-end administrator.
Familiarity with dental software, preferably Dentrix or something similar.
Ability to build rapport with patients.
Ability to be proactive and carry out tasks without someone asking you to.
Strong problem solving and critical thinking skills.
Ability to thrive in a fast-paced environment
Job Type: Full-time
Salary: $17.00 to $24.00/hour dependent on skill level and experience. Vacation
benefits and holiday pay included.