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Dental Front Office Job Posting

Dental Front Office Job in Huntsville, AL (239272)

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Job Details
Job Id/Status: 239272 / ACTIVE
Job Posted/Updated:01/08/2019
Position:Dental Front Office
Job Type:Perm
Days of Week:Mon, Tue, Wed, Thur, Fri
Location: Huntsville, AL 35802
Treatment Coordinator Overall Responsibility Responsible for the first point of contact for our patients at their local office, and also have key responsibilities in the coordination of many day-to- day office activities. Also responsible for developing, delivering, and closing treatment plans for patients. Responsible for patient greeting, clerical duties, maintaining lobby area & front desk, patient dispute resolution, and insurance claim filing. Key Tasks and Responsibilities • Greet patients with enthusiasm and a smile, call patient by name. • Check patients in and update information. • Verify treatment plans and financial information to patient upon arrival. • Notify clinical staff of schedule changes and patient arrivals. • Indicate patient arrivals in practice management software. • Follow up calls at the end of the day. • Personal thank you calls to patients that refer a friend or family member. • Maintain the waiting room during the day. • Educating patients with clear and concise treatment plan presentations. • Committing patients to begin treatment. • Work as a team to maximize case acceptance. • Scan all patient documentation into practice management software. • Schedule all treatment. • Consult with patients on financing options. • Return patient phone calls. • Attempt to contact doctor book patients when they are five minutes late. • Follow up on unscheduled treatment. • Maintain clean and organized working environment at the front desk and in the consult rooms. Knowledge, Skills and Abilities • Basic understanding of dental insurance • Excellent customer service skills • Developed presentation skills • Working knowledge of practice management software • Proficient in Windows and MS Office software • Ability to work varied hours • Able to multi-task in a fast paced environment • Detail oriented