We believe that creating perfect smiles makes the world a better place. We are a
busy Pediatric Dental Office seeking a Dental Office Manager who holds that same
value and wants to help our clinic serve our patients more efficiently and more
compassionately. The ideal candidate will be friendly, outgoing, and highly
organized. He or she will take over all management duties for front office
including reception and dental assisting professionals. A Dental Office Manager
needs to have excellent interpersonal skills as well as the ability to multi-
in a fast-paced, high-energy environment. If this sounds like you, and you meet
requirements listed below, get in touch with us!
Must be available to work this schedule:
Tuesday - Friday 10:30am- 7pm
EVERY SATURDAY 9:30a - 3:30p
*Mondays when children are out of school for the holidays*
Job Skills Required:
BILINGUAL REQUIRED to translate to patients
At least 3 years of experience in the dental field
Knowledge of email and spreadsheets
Job Skills Preferred:
Pedo experience preferred
Knowledge of Dentrix
Compensation + Benefits:
- COMPENSATION BASED ON EXPERIENCE
- Competitive bonus structure, paid holidays, PTO and sick pay
Job Description Summary:
The ideal candidate will lead all non-clinical aspects of the office running day
to day operations, scheduling, patient care, patient satisfaction, health and
safety compliance, audits and overall performance of all non-clinical staff.
Provide exceptional patient experience and resolve patient issues and concerns.
Hold employees accountable in consistent with company policy.
Foster team collaboration, share information and ideas, and challenge team to
Lead the daily huddle at the appointed time, communicate staff assignments and
plans, and motivate your team members to provide exceptional patient experience.
Make sure that each team member completes the master duty list and turns in.
Make sure audits are done and turned in by team members in a timely member.
Supervise office functions and team members during the day to ensure each team
member is engaged and that each function and task is being performed properly.
Constantly monitor the schedule to control the patient flow and to make sure
patients are being provided dental services in a timely and efficient manner.
Communicate with upper management in regards to the office performance, HR
issues, patient experience, Dr. concerns etc.
Work with billing department and upper management to minimize billing write
Relationship With Doctors:
Establish strong relationships with doctors to provide excellent customer
Communicate with Doctors to discuss issues and come up with solutions to
Ensure all patients are checked in correctly, diagnosed by a licensed
professional, and are provided with all the available treatment options
to their need and the direction of the providing Dentist.
Make sure the staff is credentialed and certified at all times.
Increase case acceptance and maximize revenues and production on a daily basis.
Talent Acquisition and Performance:
Actively manage Employee performance issues and work with upper management to
Coordinate all aspects of hiring, layoffs, training, and counseling with Human
Resources and provide proper documentation at all steps in the process.
Ensure that all team members are trained and proficient in Dentrix.
Ensure that all office and patient communications with patients are logged in
Work with upper management to coach, guide and train employees.
Review the Doctor Schedule at the beginning and end of every day and make sure
all Employees know which doctors are in the office.
Work with Regional Manager to optimize office schedule, office production, staff
and patient experience.