Dental Front Office/Manager Job Posting

FO
  Friday, 18 January 2019

Dental Front Office/Manager in FairfaxFairfax, Virginia 22030

  Friday, 18 January 2019
  • Job Type: PERM
  • Specialty: Reception
  • Days of Week: Mon, Tue, Wed, Thur, Fri
  • Job Type: PERM
  • Specialty: Reception
  • Days of Week: Mon, Tue, Wed, Thur, Fri

Description

Our dental practice is looking for an experienced and dedicated Front Desk Representative for a full-time position with overtime offered (time and half overtime pay over 40 hrs p/w). Our ideal candidate will have a friendly personality while also being very disciplined and reliable. Responsibilities and Duties: Welcomes patients and visitors in person or by phone. Maintains a professional reception and front desk area. Optimizes patients satisfaction and providers time by scheduling appointments in person or by phone. Manages patient scheduling by creating, co-ordinating and confirming appointments, filling in cancellations and activating recalls. Maintains patient accounts by obtaining, recording, and updating personal and financial information in compliance with privacy and security regulations. Informs patients of dental office procedures and policies. Answers and helps with patient concerns or questions. Collects and handles patient account payments. Ensures availability of treatment information by filing and retrieving patient records. Provides support to the dental office team as a whole. Qualifications and Skills Requirements: Proven experience as front desk representative or relevant position Strong communication and people skills Familiarity with computers Knowledge of MS Office (Excel and Word) Good planning and organizational abilities Customer service skills Flexibility and adaptability Beneficial but not required: Bi-lingual (Spanish) Working knowledge of dental software applications (Dentrix, Dolphin) Knowledge of dental terminology, insurance, procedures and diagnosis Job Type: Full-time