Dental Front Office/Manager Job Posting

FO
  Monday, 21 January 2019

Dental Front Office/Manager in EncinitasEncinitas, California 92024

  Monday, 21 January 2019
  • Job Type: PERM
  • Specialty: General
  • Days of Week: Mon, Tue, Wed, Thur, Fri
  • Job Type: PERM
  • Specialty: General
  • Days of Week: Mon, Tue, Wed, Thur, Fri

Description

Team Leader/ treatment coordinator Our office is fun, high tech, in a fabulous location, is looking for an energetic, experienced multi-tasker who shares a passion for dentistry, who is looking for the autonomy to create their dream team. single doctor, 2 hygiene practice. number one focus: treatment presentation and production scheduling. we are VERY dentrix proficient, so ability to schedule and navigate the schedule and ledger is a must our culture is patient focused care above all else addition duties: - Oversee the team- conduct flow in the office from front to back. - Oversee all practice goals- production and scheduling. - Oversee front desk roles- be able to fill in if an employee is absent in the front, oversee and coach / counsel and employee if systems are not being followed. Find a broken system and present solutions to fix it. If an employee is failing, hold them accountable at 30,60,90 day intervals using the AIDES system. - Review system a minimum of 2 days in advance for ability for the team to execute the flow of the schedule ( run on time) as well as production goals being met for hygiene and/ or doctor. Guide the recare coordinator and scheduling coordinator as needed to meet these goals - Oversee the AR report for collections/ uncollectible debt/ account audits. Ensure no accounts go to 90 days. A - Align the team. Make sure each employee is upholding the culture and goals - Have weekly meetings with the doctor to review concerns with the team, as well as a check in on all departments of the office- treatment tracker, AR concerns, scheduling issues. Daily have a brief beginning and end of day meeting to address any pressing/ critical concerns - Create a unified front with the Doctor in front of the team - Keep socializing with the team to a minimum- remember, they will be looking to you as a leader, not as a friend. - Oversee time off requests- put on calendar, and have the doctor approve. This is also true for out of office requests, sick time. Delegate who will cover what when a team member is out of the office. - Set SMART goals for the team in their roles. SMART is : Specific, Measureable, Achievable, Realistic, and Timely. Use the AIDES system for accountability for this. benefits- vacation, competitive pay, holidays, 401k. healthcare and premium dental