Dental Front Office/Manager Job Posting

FO
  Friday, 25 January 2019

Dental Front Office/Manager in TomballTomball, Texas 77375

  Friday, 25 January 2019
  • Job Type: PERM
  • Specialty: General
  • Days of Week: Mon, Tue, Wed, Thur, Fri
  • Job Type: PERM
  • Specialty: General
  • Days of Week: Mon, Tue, Wed, Thur, Fri

Description

Willow Creek Smiles is looking for a highly motivated, responsible, cheerful, well-organized, and team-oriented candidate who can work as a Receptionist / Patient Concierge for the first few months and potentially in a floating capacity in both the front and the back afterwards. Candidate must have good interpersonal skills and the ability to multitask. We are a start-up dental office near the Tomball and Spring-Klein areas. Training can be provided but some experience is a plus. Hours of employment would be: Monday: 9:30AM - 7:30PM (1 hour lunch @ 2PM) Tuesday: 8:30AM - 12:30PM Wednesday: 9:30AM - 7:30PM (1 hour lunch @ 2PM) Thursday: 8:30AM - 12:30PM Friday: 8:30AM - 6:30PM (1 hour lunch @ 1PM) JOB DESCRIPTION This position serves as an ambassador of the office. He/she will facilitate patient flow, register new patients, update and collect patient demographics, assist with insurance verification, present treatment plans and financial arrangements, and assist with community outreach. Most of the work will be in the front office for the first few months but he/she will be needed in a clinical role at times and will eventually shift to a floating, cross- trained role. GENERAL DUTIES AND RESPONSIBILITIES -Greet patients and provide outstanding customer service -Check patients in/out, compile and present treatment plans, receive payments/co-payments and issue receipts using the practice management software (Open Dental) -Document, submit and scan registration forms, medical records and other medical documents into the practice management software in a timely manner -Gather and verify information required to bill various payment sources, including private insurance for dental services, 3rd party financing, and in- house financing; -Assist in general maintenance and cleanliness of the office -Assist in outreach and marketing efforts, both at the practice and off-site - Assist the dentist at the dental chair while they are engaged in any treatment of patients - Assist both front and back office team members where needed - Ability to build good rapport with patients and staff QUALIFICATION REQUIREMENTS -Strong customer service skills -Insurance and dental experience preferred; -Must be able to handle multiple tasks, complexity, and diversity of patients; -Competency with Microsoft Office and G-Suite -Must be able to utilize the Internet for research -Strong written and oral communication skills -Familiarity with office equipment (ex. Computer, fax, scanner) -Attention to detail -Comfortable with asking for reviews, referrals, and money EDUCATION AND/OR EXPERIENCE -High school diploma or GED; Experience in the dental field with patient service, Open Dental, and billing/dental records is preferred. LANGUAGE SKILLS Bilingual fluency in English and Spanish preferred. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. WORK ENVIRONMENT AND PHYSICAL DEMANDS - The physical demands described here are representative of those that must be by an employee to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, stoop, kneel, and use hands and fingers to operate a computer, telephone and keyboard reach. - Light to moderate lifting (up to twenty-five pounds) is required. - Ability to uphold the stress of assisting patients of diverse backgrounds. - Regular, predictable attendance is required. OTHER SKILLS AND ABILITIES - Above average skills in language ability as well as public speaking and writing. - Must have good transportation and a valid Texas Driver’s License. Please send your resume to An employment application and request for references and resume will be sent to qualified candidates to be completed. Thank you for your consideration!