**EXPERIENCE IN DENTAL FIELD AND WITH DENTAL INSURANCE REQUIRED**
-Answer incoming calls using proper telephone etiquette.
-Check patients in and out.
-Schedule/confirm patient appointments.
-Perform all necessary paperwork (i.e. patient charts, referrals, appointment
cards, welcome packets and treatment plan forms).
-Collect all co-payments and past due balances on date of service.
-Present financial policies and arrangements accurately to patients.
-Facilitate effective patient flow using the proper callback system.
-Identify, reference and apply insurance coverage and billing.
-Perform basic computer functions.
-Act in a professional manner.
-Other duties as assigned.
Knowledge and Skills:
-Demonstrate knowledge of effective scheduling.
-Comply with protocols and standards.
-Demonstrate and promote superior customer service skills.
-Ability to multi-task.
-Exercise basic knowledge of dental terminology.
-Support corporate vision and strategy.