Dental Front Office/Manager Job Posting

FO
  Monday, 28 January 2019

Dental Front Office/Manager in GlendaleGlendale, California 91208

  Monday, 28 January 2019
  • Job Type: PERM
  • Specialty: Orthodontic
  • Days of Week: None Specified
  • Job Type: PERM
  • Specialty: Orthodontic
  • Days of Week: None Specified

Description

Treatment Coordinators (TC) play an important role in an orthodontic office. There’s more to the TC role than simply treatment/financial presentations. They have important conversations and build relationships with all the patients/families that they encounter. They set their minds at ease regarding the doctor’s credentials, experience, and what the potential patients/families will expect from the office and the team, overall. They communicate how we stand out in the “crowd.” If you’d like to be part of a true team environment and you’ve been told you have exemplary customer service qualities, a highly energetic and positive attitude, then you may be interviewing to be the new TC at our amazing office. Our current TC is moving out of state, but is invested in this office enough to help the new TC transition smoothly. RESPONSIBILITIES MAY INCLUDE (not an exhaustive list): • Perform patient consultations during visits and educate on optimal treatment options (following doctor’s initial assessment) • Greet/welcome and dismiss patients • Confirm appointments and other front office tasks as needed • Communicate with referring professionals • Answer phones and check messages (including emails, phones, and etc.) • General administrative duties • Ability to multi-task • Self-motivated and ambitious sales attitude • Efficiently and productively schedule patients • Calculate fees for treatment and securing financial commitment QUALIFICATIONS: • 2 years of previous TC experience (minimal) • Minimal Bachelor’s Degree • Computer skills and knowledge of dental software • Knowledge of basic dental and/or orthodontic terminology • Knowledge of dental insurances • Excellent communication and interpersonal skills with an OUTGOING PERSONALITY • Connecting with patients/families and providing EXCEPTIONAL PATIENT EXPERIENCE • PROFESSIONAL DEMEANOR OTHER IMPORTANT INFORMATION: Part-time position (including 1 Saturday per month) – details to follow if called in for interview Hourly wage will be discussed at interview (Range between $18 - $22 depending on experience with room to grow).