Sealy Dental Center is looking for a bright and motivated individual to help coordinate patient’s dental treatment. A treatment coordinator is the primary point of contact and communicator for our patients and doctors. The right individual will need to be able to explain different treatment options, be well informed of all dental procedures, explain different finance options, as well as provide great customer service. The treatment coordinators responsibilities are to make patients feel welcome and provide an excellent patient experience. The appropriate candidate should be goal oriented, and have excellent communication skills.
Job Responsibilities include:
*Greet patients and listen to any dental concerns the patient may have.
*Take any necessary x-rays the doctor will need to perform a thorough exam.
*Review medical history with patient and relay information to the doctor.
*Request any medical clearances from patient’s doctors as needed.
*Sit in on doctor exams and help chart recommended treatment.
*Develop treatment plans, estimate insurance coverage, listing treatment in recommended order.
*Thoroughly discuss recommended treatment, go over finances, and help explain different financing options.
*Responsible for scheduling patients appointments according to patients treatment plan.
*Communicate with patient any dental concerns and problem solve with the manager on ways to address concerns.
*Work on cancellation reports daily
*Keep track of recommended treatment and accepted treatment daily
* Knowledge of dental terminology
* Knowledge of dental insurance
* Bilingual preferred but not necessary
* Dental office experience (2+ years)
• Medical insurance
• Vision insurance
• Dental plan for employee, spouse and children
• Paid holidays
• Paid time off
• Monthly incentive and bonuses