JOB OBJECTIVE: The Accountable Receivable Coordinator is responsible for maintaining for accurate and timely processing and preparation of dental billing, statements, effective collection of patient accounts, and maintaining accurate receivable.
Ensure all provider charges, treatments, and codes are posted correctly Patient refunds- verifying patient balance accuracy for refund processing Audits- Understanding a ledger to assist in auditing difficult adjustments Denial processing-understanding an EOB and denial policies Billing -submitting claims and understanding the life Cycle of a claim Interpret and resolve accounts receivable problems with patients and insurance companies Research patient parent’s discrepancies, discuss any deviation from client payment plans, obtain appropriate approvals to have open credits applied, and, in general, keep the accounts receivable systems clean Research disputed delinquent account balances. Correct any errors including misapplied payments, direct deposit, and over payment from insurance errors Responsible for the generation and mailing of weekly patient billing, and accurate collection of accounts receivable on weekly basis Review status of delinquent accounts and initiate collection action by contacting each account according to the due date. Prepare and mail correspondence on delinquent accounts requiring special handling Assist dental staff with billing/account questions Answer patient phone calls regarding statements/billing Assist month end reports and meet month end deadlines WORK ENVIONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
POSITION TYPE/EXPECTED HOURS OF WORK: Full-time position with typical work hours and days of Monday through Friday, 8 a.m. to 5 p.m. with a one-hour lunch break. Flexibility in schedule requires supervisor’s approval. Occasional evening and weekend work may be required as job duties demand.
ESSENTIAL SKILLS AND EXPERIENCE
Demonstrated excellence in customer service with ability to interact with and instruct colleagues from beginner to advance levels Working knowledge of current Microsoft Office application and Dentrix, Easy Dental, Open Dental, or comparable practice management software Demonstrated proficiency with generally accepted accounting procedures Working knowledge of medical, dental, accounts receivable, collections, denials, appeals, and research best practices, policies and design, both state and federal Demonstrated knowledge of ADA codes Experience with PPO/HMO/Medicare/Medicaid plans communications, procedures, structure, and policies Prioritization and multi-task skills are required Experience in any position where you had to demonstrate excellent negotiation skills Ability to work independently and maintain accuracy
Bachelor’s degree in a business, accounting, financial or related field preferred but not required or equivalent work experience. Three or more years of experience in managing an accounting, financial function in a medium- or large-size company. Bilingual (Spanish preferred) Fluent in English, with good writing and verbal skills JOB TYPE : Full-time/ Benefits