Dental Front Office/Manager Job Posting

FO
  Friday, 8 February 2019

Dental Front Office/Manager in DallasDallas, Texas 75234

  Friday, 8 February 2019
  • Job Type: PERM
  • Specialty: General
  • Days of Week: Mon, Tue, Wed, Thur, Fri, Sat
  • Job Type: PERM
  • Specialty: General
  • Days of Week: Mon, Tue, Wed, Thur, Fri, Sat

Description

Regional Clinic Manager Summary Our Regional Clinic Manager is responsible for the overall day-to-day operations and performance of multiple clinic locations. The Regional Clinic Manager provides leadership within the assigned region while establishing and maintaining well-trained, stable and successful clinic team members that are engaged and accountable for meeting and/or exceeding the non-clinical financial goals of the clinics. Essential Functions • Provide operational leadership for up to 8 dental offices • Oversee clinic progress; Analyze progress reports to assure clinics are doing effective recall; Examine effectiveness of financial advisement and consultation; Review targets and comparisons of previous years; Provide training and oversight in underperforming areas • Ensure that clinic managers and coordinators are well-trained, and equipped to successfully build and lead their teams • Ensure dental office staff consistently follows JDC operational procedures and all local, state and federal guidelines • Manage direct reports to ensure that they are meeting performance expectations and create development action plans as needed • Ensure that patient care and satisfaction are a high priority. Ensure that patient concerns are addressed appropriately and in a timely manner • Conduct clinic staff interviews and select high performing clinic managers and team members • Provide hands-on training to clinic managers and ensure that managers and team members are held accountable for meeting goals • Build and maintain successful working relationships with doctors, clinic managers and team members, as well as peers • Interact with Operations Leadership Team to identify strategies for improving operational excellence • Review FA books: Check and monitor financial advisement books; Ensure that proposals are conducted appropriately • Ensure that clinics run smoothly by addressing issues in a timely manner: addressing concerns from the doctors as well as managers and clinic team members • Effectively monitor clinic flow: Observe timing within the clinic and patients’ waiting time. Ensure scheduling is being done properly in order to avoid overbooking/overload • Ensure that the clinic leadership teams understand key metrics and their role in successfully meeting clinic goals • Consistently recognize and reward team members for successes • Regularly visit each clinic in the region, ensuring a strong, effective relationship with clinic staff as well as doctors. Consistent presence in the clinics is crucial to effectively managing the team. • Serve as a sounding board for doctors concerns, ensuring that their concerns are brought to their clinical leadership as necessary • Oversee material ordering and usage Job Requirements • 3+ years of multi-unit dental leadership experience • Strong leadership, interpersonal and relationship building skills • Ability to hire, train and retain great leaders • Exceptional communication skills (both written and verbal) • Solid time management and organizational skills and ability to multi-task in a fast- paced environment • Strong analytical skills, including: reading, understanding, analyzing, and interpreting financial data and operational metrics • Ability to create, implement and manage action plans that achieve individual and team goals • Must be able to work independently and make appropriate decisions in a timely manner