Position Title: Sterilization Technician/RDA
Reports To: Practice Dentist or Office Manager as assigned
Status: Nonexempt, Regular, “At Will” Work Status, Full-Time
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
• Standing 80%.
• Sitting 20%.
• Moderate noise levels from dental and other lab equipment.
• Medical, office, and lab setting.
• Minimum lifting requirement of 35 pounds in order to transfer equipment and pack
and unpack supplies.
• Frequent client and interoffice personnel interaction as this position is chair-side to
dentist and heavily dependent on excellent customer interaction.
• Near Vision - The ability to see details at close range (within a few feet of the
observer) as required for inspecting, maintaining, and sterilizing equipment.
• Able to perform repetitive physical and mental tasks each day.
The Sterilization Technician supports the clinical team by cleaning and sterilizing all instruments to be used in dental procedures, along with any instruments laid out for possible use. The person in this role may also assist the Dental Assistants by setting up and providing instruments prior to or during procedures and have administrative support duties as well.
• Assist with dental and medical emergencies according to OSHA and office
• Knowledge of and compliance with FDA and OSHA and office procedures for the
maintenance and sterilization of dental instruments and equipment.
• Maintain CPR certification.
• Follows all safety procedures in handling of instruments, equipment, and hazardous
• Maintain supplies of instruments and inspect for need for repair or replacement.
• Provide hand instruments and materials to Dental Assistant, Hygienist, or Dentist,
• Collect, clean, prepare and organize surgical and dental tools and instruments for
use in dental procedures.
• Assists with maintaining sterile working environment
• Instruct patients in oral hygiene and plaque control programs.
• Take and record medical and dental histories and vital signs of patients.
• Record treatment information in patient records.
• Expose dental diagnostic x-rays.
• Acknowledge all visitors promptly, regardless of task at hand.
• Memorize and deliver scripts in person and over the phone as appropriate.
• Telephone: answer appropriately, record, and retrieve messages.
• Retrieve messages and e-mails and act upon them.
• Welcome patients and visitors into office with cordial greeting and a smile.
• Monitor schedule and patients who are waiting in reception area, notify appropriate
staff of patient arrival, and when there has been a delay in patient seating for
• Schedule appointments in consideration of production and capacity.
• Set up appointments with specialists when indicated, coordinate with specialists’
office, send x-rays, explanatory letter, and provide a referral card/pamphlet for
specialist to patient.
• Accept and record payments made at the time of service, via mail and telephone.
• Make courtesy calls for treatment follow-up such as post-op calls, when necessary.
• Must always represent the practice in a professional, pleasant, and cooperative
• Maintain regular attendance and adhere to assigned work schedule and office
• Must be able to comfortably and efficiently handle multiple deadlines and task
• Must be able to work both independently and cooperatively in team settings.
• Occasionally there may be some travel, by car or plane, required in order to
participate in continuing education or seminars.
• Equipment Maintenance - Performing routine maintenance on equipment and
determining when and what kind of maintenance is needed.
• Other duties and tasks, as assigned periodically.
• Always maintain the highest level of confidentiality to HIPAA standards.
• Adhere to strict safety guidelines and procedures to OSHA and office standards.
• Must be comfortable seeing and able to maintain a professional demeanor and
attitude while working around blood and unpleasant smells.
• Must be detail oriented in order to work efficiently in small spaces
• Must be flexible and understand that job duties may change from time to time and
that this individual may be asked to assist in other areas of the office.
• Must excel in forward thinking in order to anticipate the needs of the clinical team.
• Must demonstrate active listening by giving full attention to what other people are
saying, taking time to understand the points being made, asking questions as
appropriate, and not interrupting at inappropriate times.
EXPERIENCE AND EDUCATION
• Diploma or certificate from an approved dental assisting program as accredited by CODA.