North Texas Dental Associates, a family and cosmetic dental practice, located in Plano, Texas, is looking to hire a qualified, enthusiastic, Front Office Team Member, specifically one that can handle Accounts Receivables, Insurance Benefits and Claims, and Monthly Statements.
We are seeking the right candidate to join our dental family to help us provide our patients with the highest quality dental care. With us, its personal is our motto, and threaded into all we are.
This role provides the right candidate with an opportunity to join a private practice, patient centered dental team. The right candidate must demonstrate initiative, good communication, enthusiasm, and professionalism.
You are required to perform a variety of general front office duties including:
Answering the telephone throughout the day, greeting arriving patients in a warm and friendly manner, receiving hand offs from team members to ensure consistency in team/patient communication, scheduling appointments according to scheduling guidelines, filing and maintaining all patient records, preparing and sending x-rays to other providers and insurance carriers, preparing miscellaneous correspondence and performing general public
relations and marketing duties.
Must also be able to:
Provide customer service and resolve issues by offering solutions, explanations, options or by arranging for service
Gather and accurately record insurance information from patients
See that records are stored securely and handled in compliance with HIPAA
privacy and security regulations
Accurately file patient information and scan into practice software
Track cases and referrals to and from other doctors
Update insurance information on all patients at all times
Utilize Practice software to verify patient eligibility
Minimum 2 years of experience
Knowledge of Dentrix is a must
Please reply to ad if interested and meet the above qualifications