We are looking for a friendly, outgoing Patient Scheduling Coordinator to join our growing orthodontic family.
Monday-Wednesday: 8:20am-5:10pm with lunch from 12:00pm-1:20pm
Thursday: 7:20am-4:10pm with lunch from 12:00pm-1:20pm
One Friday a month: 7:20am-4:10pm with lunch from 12:00pm-1:20pm
Travel one Wednesday afternoon every month to our satellite office in Dayton, TX.
Qualifications (preferred but not required):
-Minimum one year experience in customer service
-Associate or Bachelors Degree
-Knowledge of orthodontics and orthodontic terminology
-Must be able to work in a fast paced environment
-Must have a patient focused attitude
-Sets an example of exemplary customer service
-Must have a professional appearance
-Must have a positive and friendly demeanor
-Must have exceptional communication skills, both written and verbal
-Must be able to diffuse and handle patient/employee conflict (if necessary)
-Must be able to communicate effectively with team members and patients
-Must have a strong, detail-oriented work ethic
-Must be able to multi-task
-Must be a team player
-Must have organizational skills
-Proficient computer skills including Mac Software
-Experience with dental software
-Basic math skills
Patient Scheduling Coordinator Duties Include (but are not limited to):
-Schedule and confirm patient appointments
-Greet and assist patients in person and via telephone and email
-Create new patients accounts and update necessary information in existing accounts
-Maintain active, professional communication with other offices in the area
-Assist with internal and external office marketing
-Collect and record payments from patients
-Assist with dental insurance verification for orthodontic benefits
-Other front office duties: filing, organizing, documenting, etc.
-Perform various support tasks as assigned by management
-Assist with daily/weekly/monthly checklists
Our office offers competitive pay, bonuses, holiday pay, and paid time off. Compensation will be based upon experience. Our office is an Equal Opportunity Employer. Please call to schedule your resume drop off appointment with our office.
***Please do not email or submit your resume via Dental Post regarding this position. Only resumes dropped off in person at a time scheduled in advance with our office will be considered. ***
Note: A working interview will be required for this position.