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The Woodlands, Texas 77382
Mon, Tue, Wed, Thur
NOW HIRING – Full Time Front Office Treatment Coordinator Are you interested in working in a PURPOSE DRIVEN practice that is COMMITTED to EXCELLENCE? Do you prefer to be around PASSIONATE people in a POSITIVE CULTURE? If you answered yes to these questions then Alden Bridge Family Dentistry is the place for you! We are looking for outgoing, knowledgeable, ambitious, coachable, team oriented individuals with strong multi-tasking skills to perform treatment coordinating and administrative tasks. We are seeking someone with a proven track record leading billing, revenue management, credentialing while driving strategies that maximize payment processes to help our continuous growth and expand our Insurance platform. We are looking for outgoing, knowledgeable, ambitious, coachable, team oriented individuals with strong multi-tasking skills to perform treatment coordinating and other administrative tasks. COMMITMENT to EXCELLENCE and helping create a POSITIVE CULTURE are a MUST! Front office/treatment coordinator responsible for providing quality customer service to patients, administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. ESSENTIAL JOB FUNCTIONS • Minimum 3-5 years of Dental Experience, Experience with Dentrix software is a preference, Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient’s file • Handle billing (accounts receivable) - responsible for verifying patient insurance eligibility and service limits. Follow up with insurance for payment, collections from patients at time of service and monthly patient statements • Ensure service limits are recorded and communicated with the clinical team prior to treating the patient Heavy insurance duties! verify benefits, knowledge of fee schedules and adjustments - • Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients • Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full • Answer incoming calls and direct the caller to the proper person, taking messages when necessary • Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed • Follow office protocol for daily close out/banking • Coordinating with Doctor and team for marketing our business. Participate in local community affairs and events to include school screenings, presentations, events, and any opportunity to promote a positive image of Alden Bridge Family Dental. ADDITIONAL DUTIES AND RESPONSIBILITIES Assumes additional responsibilities and performs special projects as needed or directed. QUALIFICATIONS: • Successful candidate will have prior dental experience in Accounts Receivable and have insurance knowledge and experience with Dentrix software (preference). • A high school diploma or GED equivalent Knowledge, Skills, Abilities and Personal Characteristics Insurance and Accounting experience required • Must love working with people • Compassion and high level of service for our patients and staff • Ability to deliver superb customer service • Strong interpersonal and communication skills • Integrity, always do the right thing • Ability to walk and stand for extended periods of time. Must be able to twist, turn, bend, stoop, and lift/carry up to 30 pounds. BENEFITS INCLUDE: Medical, Dental, 401k, Paid Vacation, Paid Holidays, Competitive Salary and more WANT TO KNOW WHAT IT’S LIKE TO WORK HERE? Respond to this ad or call us at 8174036511 or email us at and we will schedule a time for you to talk to our Doctor and team members about what its like to work at Alden Bridge Family Dental.