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Dec 31, 2020
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Lead Dental Front Office Job Description: Ideal Dental is the fastest growing Dental company in Texas. We are seeking to add an energetic team-oriented front desk personnel to our growing team! A Lead Front Office team member is an important role in our offices. This person is the first point of contact for our guests, the face of our office, and thus the most influential to overall patient experience and for this position will float between neighboring offices.. Job Duties and Requirements: Provide excellent customer service to all guests Serve as initial point of contact for all guests and external vendors Complete opening and end of day procedures in accordance with office directives and policies Monitor the schedule and maintain smooth patient flow Complete all appointment confirmations in a timely manner and adjust the schedule accordingly Ensure all patient paperwork is complete and correct Verify that all new and returning patient information is documented properly and up to date Answer all incoming calls and handle all inquiries and needs Maintain office environment and uphold the offices quality standards Education and Background Requirements: High School diploma or equivalent Familiarity with dental terminology 6 months of dental office experience Dental software experience (Eaglesoft preferred) Compensation will commensurate with experience. Benefits include 2 medical plans to choose from; free dental benefits for the employee, their spouse, and dependent children; ancillary health plans: vision, long-term disability, short-term disability, life insurance, and accident coverage; paid holidays; and paid-time-off. Ideal Dental Management is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information. Ideal Dental Management is an E-Verify employer.