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Jan 02, 2021
Mon, Tue, Wed, Thur
Our office is a well established and highly rated fee for service Orthodontic practice seeking an additional team player who is friendly, has excellent communication and problem-solving skills, has knowledge of dental terminology, and is focused on excellent customer service. Our ideal candidate is proficient with computers and able to multi-task while maintaining a pleasant and professional demeanor. A background or degree in communications or marketing is desirable for this position Job Title: • Orthodontic Treatment Coordinator/ Office Coordinator - position is available immediately • Full-time position (7:30am-5:00pm Monday to Thursday) • Compensation based on qualifications and experience Duties and Responsibilities: • Welcome patients to our office in a warm and pleasant manner while maintaining multiple phone lines and checking patients in and out • Manage doctor time to ensure schedule stays on time and running in a timely manner • Schedule appointments as well as confirm exam and consultation appointments • Follow up with recall patients • Manage financial accounts • Set up financial contracts and ensure that patients have been notified of their status and financial responsibilities • Perform miscellaneous tasks and duties assigned to front office staff • Participate as a contributing member of the office staff team to achieve patient satisfaction and office production goals • Communication with dental and specialist referral offices • Perform other duties as assigned Qualifications: • A broad-based understanding of the orthodontic treatment process is required • High School Diploma or equivalent • Customer service or patient care experience • Ability to collaborate with others • Strong attention to detail • Ability to work in a fast, dynamic environment and prioritize tasks • Excellent oral, written and interpersonal skills with the ability to communicate effectively • Experience taking orthodontic diagnostic records is a plus • Digital practice management software experience (Dolphin Management and Imaging) experience preferred Next Step PLEASE EMAIL A COVER LETTER AND A CURRENT RESUME WITH AT LEAST TWO NON-FAMILY REFERENCES TO IN ORDER TO BE CONSIDERED FOR THIS POSITION. We will not consider anyone who fails to follow the above instructions. We will contact qualified applicants to set up an interview.
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