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All Job Postings > Missouri > St. Louis MO > Dental Front Office/Manager > Dental Front Office/Manager Job (ID: 332639)
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Office Manager Dental Front Office/Manager Job in Imperial, MO 63052
(Job ID: 332639)



Imperial, MO 63052



Jun 08, 2021






#332639 ACTIVE


Overview Precision Dental has an opening for an Office Manager in St.Louis,MO. We embrace a culture of personal growth and development with hands on training and learning. We offer all this and a compensation package with health insurance plans, a competitive bonus structure, PTO and 401k. Dr. Ochoa and her practice are looking forward to you joining the team and getting to grow with our dental family. Responsibilities •Provide exceptional patient experience from the first point of contact to completing the patients appointment. •Guide team to utilize appropriate platforms to ensure a full and productive schedule daily. •Model outstanding patient service, written, verbal, and other communication skills. •Identify team member strengths and areas of opportunity as it relates to patient experience. •Train, coach, and mentor team members to optimal patient service levels. •On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs. •Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed. •Partner with human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings. •Attend meetings, training courses, and other learning and development opportunities as made available and/or required •Partner with dentist and regional operations leadership to make operational decisions to benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the business. •Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements •Review business performance results and take immediate steps to implement course corrective activity as needed Qualifications •High School diploma or GED required, 4 year bachelor preferred or equivalent of management experience in the dental field •Sales and Customer Service experience a plus •Strong organizational skills •Ability to problem solve and trouble shoots issues •Ability and willingness to multi-task, delegate, and hold others accountable •Computer literacy and typing proficiency (preferred proficiency in the operation of Dentrix and Dexis software) •Knowledge of dental insurance and billing •Ability to travel as needed PI136645270