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Jun 17, 2021
Mon, Tue, Wed, Thur, Fri
Complete Dental Arts is seeking an enthusiastic and warm Patient Account Specialist who is a self-starter, systematic, well organized, thrives in a fast-paced environment, and has outstanding customer service levels to join our team. This position will support operations for 2 practice locations (Newnan and Fayetteville). ***NO PHONE CALLS/EMAILS PLEASE*** This position is about 32 – 36 hrs weekly and requires excellent communication skills, quick learner, problem solving, attention to details, team player, implementing improvement strategies and computer savvy. Prior scheduling, accounting, customer service, or insurance experience is a plus. Responsibility includes but is not limited to: • Insurance verification of upcoming appointments • Confirmation of upcoming appointments • Process billing statements as needed and according to billing schedules • Accurate and timely review of processing EOB/EOPs to input payments to patient accounts • Responsible for reducing accounts receivable including insurance companies and following-up on outstanding claims • Responsible for sending accounts to collections and collections process • Ensure insurance claim aging maintenance at optimal level • Providing additional assistance or support to the practice operations as needed Required Skills/Knowledge: • Well-organized and analytical with high attention to detail • Proficient math foundation and skillset • Ability to multi-task and support admin team members • Efficient time-management and prioritization skills • Competent in Word, Excel and PowerPoint Education: High school or equivalent Other: Looking for non-smoking personnel Must be able to pass a background screening and drug test
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