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Jun 02, 2021
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HART ORTHODONTICS – ORTHODONTIC ASSISTANT JOB DESCRIPTION WHO WE ARE: Hart Orthodontics is committed to providing our patients with a smile that glows with confidence by providing the highest level of individualized care through a process that is informative, empowering, fun, and affordable through customizable financing options. Hart Orthodontics wants our patients to know “we care”! Welcoming and Passionate: Hart Orthodontics strives to provide individualized care in an environment where a person feels acknowledged and is genuinely cared about. Family and Community: We create a sense of family by being involved in our patients’ lives and activities.Hart Orthodontics is dedicated to the health and well-being of children, their teachers, and support teams.Community participation is integral to Hart Orthodontics.We are dedicated to giving back by participating in numerous local service organizations. Honesty and Integrity: Hart Orthodontics follows the highest standard of integrity and excellence in all that we do.Our thorough and in-depth communication style resonates with our patients and builds a strong level of trust. Fun and Smiles: Through laughter and smiles, we focus on creating a light and fun environment for the complete family experience.Our goal is for everyone to leave with a smile on their face and happier than when they arrived. Value and Affordability: We provide value through our years of experience, state of the art technology, and unprecedented service while offering flexible payment options making orthodontic treatment affordable. DESCRIPTION: The Orthodontic Assistant’s primary responsibility is to build and maintain a successful working relationship with the doctor and patients to provide an incredible experience while delivering quality care and results. Responsibilities: Assist the doctor with all orthodontic procedures Provide an ultimate patient experience with each patient by engaging with the patient and parent Perform clinical duties effectively in the scheduled appointment time Lead by example; exercise good teamwork; have mutual respect for the team; partner with team to create an outstanding experience for our patients Take directions from doctor Anticipate doctor’s needs Perform patient oral evaluations Complete x-rays and intra-oral photos of patients as appropriate Instruct patients on general oral health care Become proficient in taking Digital Scans Record patient charting and all doctor notes in the digital patient chart as directed by the doctor Perform efficient and accurate procedures to maintain a smooth flow of patients throughout the day Maintain patient confidentiality through HIPAA compliance Follow OSHA and company safety policies and procedures Promote and market Hart Orthodontics’ services, retail products and doctor to patients and the community Educate patients and address their questions and/or concerns Knowledge and understanding of dental terminology sufficient to perform job successfully Verify patient health history (basic health review, medications, understanding impact with dentistry) and document appropriately in patient’s chart Accountability for successful performance of all job functions Assist with administrative duties Maintain and order Ortho inventory as assigned Participate and contribute to staff meetings Prepare tray setups for regular appointments Clean and prepare operatory per guidelines prior to patient appointment Sterilize equipment and operatories per OSHA guidelines Maintain adequate supply levels in each chair Assist staff in scheduling patients’ follow up visits Monitor level of dental supplies Regular and punctual attendance Education/Certification: Minimum high school diploma or equivalent RDA certification as required by state within 30 days of starting position Experience in a professional environment with direct patient contact preferred Maintain annual OSHA, HIPAA and Infection Control training as required by law Skills/Abilities: Energetic, Compassionate, Outgoing (not afraid to sing and dance with patients), Empathetic, Knowledgeable, Willing to learn and be taught, Coachable, Confident Outstanding positive attitude and demeanor Excellent customer service skills Strong initiative Professionalism in all aspects of job Good grooming and professional image Strong interpersonal and relationship building skills Excellent verbal and written communication skills Strong organizational and anticipation skills Ability to multi-task and work in a fast paced environment Good manual dexterity Strong computer skills and the ability to learn new programs as required Preferred: Conversational Spanish 1 year as an assistant in the dental field Position/Compensation/Benefits Full Time Competitive Salary Commensurate with Experience Work-Life Balance Company Paid Holidays Paid Personal/Vacation Time Bonuses Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to have good communication skills and be an active listener.The team member is required to routinely use their hands with detailed dexterity when performing job duties.This is a moderately active role which may require extended periods of time on your feet and routine movement to perform all duties.