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Jun 03, 2021
Mon, Tue, Wed, Thur, Fri
PATIENT CARE/TREATMENT COORDINATOR We are seeking a highly motivated, responsible, and team-oriented candidate who can work as a FULL TIME patient care coordinator in a private general dentist office in South Charlotte (Ballantyne), NC. RESPONSIBILITIES: This team member sits at the front desk, greets patients, performs patient check-in and check-out, collects payments, answers the phone, schedules patients, verifies insurance (including full insurance breakdown), presenting treatment plans and financing options, and assists as needed with other office tasks such as maintaining office cleanliness and tracking supplies. QUALIFICATION REQUIREMENTS: The person must have excellent communication and customer service skills with a friendly disposition on the phone and in person. AT LEAST ONE YEAR OF FRONT DESK DENTAL OFFICE EXPERIENCE AND FAMILIARITY WITH INSURANCE IS A MUST. Eaglesoft experience is a plus. Bilingual preferred, but not required. Competency with Microsoft office, G-Suite with strong written and oral communication skills are imperative as well as experience handling office equipment (computer, fax, scanner, multi-line phone system). Candidate must be comfortable asking patients for reviews of the practice, collecting money, adhering to protocols, and enforcing office policies. Must be dependable and offer regular, predictable work attendance and performance. Valid Driver License and reliable transportation required. EDUCATION: College preferred, but high school diploma or GED acceptable. SCHEDULE: This position is from Monday - Friday and you must be willing to work those days. Please send your resume and cover letter with phone/contact info. Salary negotiable and dependent on experience and job performance.
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