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Jun 08, 2021
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Positions: Practice Manager We are seeking a Dental Office Manager who enjoys managing a team that exceeds expectations The Dental Office Manager position will manage daily operations. The Manager is expected to achieve operational goals, support the Dentists, conduct the hiring process, be a great and consistent leader and manage employee relations. Requirements: Effectively manage patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses. Guide the office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs. Increase and stimulate new patient growth by supporting sales, marketing and promotional programs. Recruit, hire, and develop office teams capable of providing best in class patient care. Directly supervise office teams and proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions. Communicate with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully. Complete administrative tasks, such as financial review, end of day reporting, staff payroll, accounts receivable reports correctly and within deadlines. Maintain patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data. Maintain facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA. Respond to doctor, patient and employee grievances, complaints, and inquiries and seek assistance from the regional manager when necessary. Continually work towards building and sustaining a joined leadership work environment with doctors. Perform other duties as assigned. Qualifications Management experience Knowledge of billing and treatment case presentation preferred Knowledge of insurance plans and dental terminology preferred Bilingual, English/Spanish (written and spoken)
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