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Aug 31, 2021
Mon, Tue, Wed, Thur, Fri, Sat
We are a growing General Dentistry office located in Berwyn looking for a person who has exceptional customer service, loves to work with people and is a great team player! The Front Office position will help manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. This is a full time position. Candidates must have Dental Front Desk and Dentrix experience. Responsibilities include: -Greets and checks-in patients, updates all necessary patient information and insurance. -Answers phones and schedules and/or cancels patient’s appointments appropriately, answers inquiries about procedures, cost, and insurance. -Experience with working on outstanding insurance claims is a plus -Knowledgeable with insurance verifications, PPOs and Fee for Service. -Checks patients out, collecting any out of pocket cost and scheduling the next visit. -Responds to email, online, and voicemail appointment requests and inquiries. Communicate with patients via phone, email and text message utilizing Patient Management software. Confirms appointments. -Follows up with patients for next visit procedures when they are overdue for an appointment, and/or need to schedule treatment. -Must have the ability to multi-task and handle the pressure of a fast-paced environment. -Spanish speaking a plus We offer a competitive salary, holiday and vacation pay, and 401k. Our main goal is to create the optimal patient experience and a family like working atmosphere. We strive to have fun while delivering excellent patient care! If you are looking for a positive environment, a great work/life balance, and the unique opportunity to help change lives, we would love to hear from you!
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