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Sep 08, 2021
Mon, Tue, Wed, Thur, Fri
We are looking for a dedicated, highly motivated treatment coordinator to work in a fast-paced environment. In this collaborative role, you will be working side-by-side with our dedicated, talented clinical team and patients. Responsibilities: Call patients’ same day for any missed appointments, schedule appointments prior to the patient leaving, and contact patients to complete treatment. Prepare patient(s) and coordinate any financial arrangements Collect co-pays and have signed treatment plans prior to the patient being seen Schedule appointments prior to the patient leaving and/or submit insurance preauthorization’s Maintain accurate patient financial records Consistently call on outstanding account balances, outstanding insurance claims and follow up with collection agencies Consistently submit accurate monthly patient statements Consistently submit daily insurance claims, including supporting documentation to avoid delayed payments Be able to thoroughly read and explain recommended treatment, insurance EOBs and patient ledgers Other front desk assignments but not limited to; answering phones, checking patients in/out, scanning and filing Be a team player, think outside of the box and assist others during down time Insurance/payment posting Qualifications: Professional, prompt and excels in providing excellent, professional patient care Excellent, strong interpersonal and organizational skills Team-player (There is no I in T.E.A.M) Multi-tasker, who is detail oriented Computer savvy Knowledge of dental terminology and understands insurance plans/benefits and accounts receivables At least 2 years’ experience in treatment planning/financial coordinating Experience with Open Dental (preferred) Great communicator w/ passion for customer service Benefits: Medical and vision benefits, including dental allowance for yourself and immediate family Paid Holidays PTO accrual Ancillary insurance benefits (STD, LTD, vision, life, accident, cancer, etc) 401K This office is fully compliant and practices all recommended PPE practices. We are an equal opportunity employer.